Stephannie Earles
Mesa,AZ
Summary
Trustworthy Detention Officer with 20 years of experience. Talented at quickly deescalating conflicts and maintaining superior levels of levelheadedness. Intelligent and agile with remarkable security awareness. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Over my 20 years working with MCSO, I participated in many parades and afterhours functions representing not only the office, but the division I was assigned. I helped the MASH Unit (MCSO's Animal Safe Haven) with the influx of dogs and cats that were rescued from hoarders and mills on a few occasions, as well as donating supplies to the unit. I took part in school supply drives, and the employee pantry which helped county employees during the pandemic. I also dressed up and delivered presents to children in the County Hospital Burn Unit and ER, as well as delivered presents to children at an underprivileged school in Phoenix.
- I worked as a floor employee and worked up to store manager at Sally Beauty Supply before being employed with MCSO. I opened and closed the store daily while I was employed there. I was responsible for bank deposits, scheduling, inventory, ordering stock, and stock dropoffs from the delivery truck.
Although I have not directly worked in the field I am applying for, I was at my previous place of employment for 20 years, and am now onto the next phase of my life wanting to work and help in a different occupation.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Detention Officer
Maricopa County Sheriff"s Office (MCSO)
08.2001 - 09.2021
- Conducted security checks of inmates and living areas.
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
- Responded to inquiries from inmates and other members of public.
- Transported prisoners throughout facility and off-site to medical appointments and court appearances.
- Provided counseling and guidance to inmates to boost wellbeing.
- Ensured accurate record-keeping of all detainee information through meticulous documentation of incidents, infractions, or medical needs.
- Assisted in reducing incidents of violence by implementing conflict resolution strategies and de-escalation techniques.
- Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
- Collaborated with fellow officers to maintain order and resolve conflicts among detainees efficiently.
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Created and maintained positive relationships with inmates to build rapport and trust.
- Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
- Provided support to inmates by addressing their concerns promptly and professionally while maintaining facility rules and regulations.
- Attended to feeding, housing, and physical well-being of inmates.
- Took custody of prisoners from arresting officers to begin processing into detention facility.
- Supervised and controlled behavior of 50 plus inmates.
- Prepared reports to document incidents and violations.
- Participated in ongoing training sessions to stay current on best practices in detention management and security protocols.
- Processed inmates by taking photographs and fingerprints.
- Worked with on-site court and medical personnel daily
- Worked with the public (lawyers, clergy, program volunteers, inmates family) to facilitate visits or property pickup.
Store Manager
Sally Beauty Supply
07.1999 - 07.2001
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Interacted well with customers to build connections and nurture relationships.
- Rotated merchandise and displays to feature new products and promotions.
- Completed point of sale opening and closing procedures.
- Trained and guided team members to maintain high productivity and performance metrics.
- Supervised guests at front counter, answering questions regarding products.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Worked effectively in fast-paced environments.
- Gained extensive knowledge in data entry, analysis and reporting.
Education
GED -
Trevor Browne High School
Phoenix, AZGeneral Studies
Glendale Community College
Glendale, AZCriminal Justice
Maricopa Community Colleges - Rio Salado Community College
Tempe, AZSkills
- Courtroom Practices
- Records Maintenance
- Patience and Tolerance
- Safety and security enforcement
- Trained in defensive tactics
- Inmate rights knowledge
- Equipment Operation
- Behavioral observation
- Correctional facility procedures
- Conflict resolution skills
- Crisis Management
- Observation
- Surveillance
- Incident Reporting
- Inmate Transport
- Key Control
- First Aid Certification
- Booking procedures
- Security Procedures
- Body and cell searches
- File Maintenance
- Safety and Security
- File and record maintenance
- Activity Supervision
- Inmate Supervision
- Inmate monitoring
- Court Procedures
- Public Safety
- Calm Under Pressure
- Customer Relations
- Recordkeeping
- Decision-Making
- Firearm Safety
- Weapons training
Certification
- DOCC- Detention Officer Certification Course
- First Aid\CPR Training - Last Certification was 2021
Timeline
Detention Officer
Maricopa County Sheriff"s Office (MCSO)
08.2001 - 09.2021
Store Manager
Sally Beauty Supply
07.1999 - 07.2001
GED -
Trevor Browne High School
General Studies
Glendale Community College
Criminal Justice
Maricopa Community Colleges - Rio Salado Community College
Similar Profiles
Douglas WeaverDouglas Weaver
Detention Officer at Maricopa County Sheriff OfficeDetention Officer at Maricopa County Sheriff Office
Cori WilletteCori Willette
Detention Sergeant at Maricopa County Sheriff OfficeDetention Sergeant at Maricopa County Sheriff Office
ERICA YOUNGERICA YOUNG
Mental Health Associate at Maricopa County Sheriff OfficeMental Health Associate at Maricopa County Sheriff Office
John SullivanJohn Sullivan
Information Systems Support Specialist at Southwest Medical ImagingInformation Systems Support Specialist at Southwest Medical Imaging
Krystal CarityKrystal Carity
Photo Sales Consultant at Kristal StudiosPhoto Sales Consultant at Kristal Studios