Stephannie Sisk
Pullman,Wa
Summary
Highly motivated individual, demonstrating success in merchandise execution, management, and human resources. Fosters upbeat and encouraging work environments. Detail-oriented and driven with expertise in problem solving and managing daily business.
Overview
23
23
years of professional experience
Work History
Assistant Retail Buyer
Moscow Pullman Building Supply
03.2016 - Current
- Managed and maintained purchase orders and invoices.
- Analyzed sales and inventory data to determine purchasing needs and reorder points.
- Established relationships with vendors to secure competitive pricing and discounts.
- Researched and identified new suppliers and vendors.
- Prepared and analyzed reports to track inventory and purchasing trends.
- Collaborated with sales team to identify merchandise opportunities and fulfill customer needs.
- Cultivated relationships with wholesalers and distributors to increase inventory availability.
- Attended industry shows, conventions, and other meetings with primary mission of expanding product selection within our stores.
- Monitored and analyzed sales records, trends, or economic conditions to anticipate consumer buying patterns.
Sales Manager
Macy's Stores Inc.
10.2014 - 03.2016
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to resolve issue and boost client satisfaction.
- Conducted daily, and monthly team meetings to reinforce goals and objectives and set clear expectations about goals, policies and procedures.
- Coached and counseled sales associates, assisting with individual selling efforts and helping sales associates reach targets.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Co Manager/Sales Manager
Walmart Stores,INC
02.2008 - 09.2014
- Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
- Performed regular reviews assessing employee's performance and developed future goals, and improvement plans.
- Approved regular payroll submissions for employees.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and company standards.
- Onboarded new employees with training and new hire documentation.
- Controlled costs to keep business operating within budget and increase profits.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
Training Coordinator
Walmart Stores,INC
01.2006 - 03.2008
- Created and maintained detailed training records and reports for management review.
- Compiled training handbook and related course materials.
- Monitored training reports within learning management system for respective roles to promote initial and annual training completion.
- Verified training program compliance with applicable laws and regulations.
- Facilitated new hire onboarding, and orientation sessions.
- Worked with management to identify, plan, align, and address training needs.
- Scheduled and coordinated recruiting events, including booking facilities and arranging catering to staff a new store of 300+ associates.
Customer Service Manager/Cashier
Walmart Stores,INC
10.2000 - 02.2006
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
No Degree - Business Administration
Arapahoe Community College
Littleton, COSkills
- Strong organizational and time management skills
- Exceptional communication and interpersonal skills
- Detail-oriented and able to handle multiple tasks simultaneously
- Experience in managing budgets and handling financial documents
Timeline
Assistant Retail Buyer
Moscow Pullman Building Supply
03.2016 - Current
Sales Manager
Macy's Stores Inc.
10.2014 - 03.2016
Co Manager/Sales Manager
Walmart Stores,INC
02.2008 - 09.2014
Training Coordinator
Walmart Stores,INC
01.2006 - 03.2008
Customer Service Manager/Cashier
Walmart Stores,INC
10.2000 - 02.2006
No Degree - Business Administration
Arapahoe Community College
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