Stephany Barahona
Washington,DC
Summary
Dynamic and results-driven professional with extensive experience in customer service. Proven ability to enhance guest satisfaction through effective menu recommendations and efficient cash handling. Skilled in team collaboration and time management, consistently ensuring a seamless dining experience while maintaining high standards of cleanliness and organization.
Overview
2
2
years of professional experience
Work History
Waitress
Chicatana
Washington, DC
11.2024 - 05.2025
- Provided excellent customer service by taking and processing orders efficiently.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted with menu recommendations and answered customer inquiries promptly.
- Handled cash transactions accurately and processed payments swiftly.
- Took orders for food and drinks and delivered them to guests.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Checked back with customers throughout meal service to ensure satisfaction.
- Answered questions about menu items, ingredients, and pricing.
- Prepared checks accurately and processed payments promptly.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Busser
Rasika Restaurant
Washington, DC
11.2023 - 11.2024
- Cleaned and set tables for efficient dining service.
- Assisted servers by delivering food and drinks promptly.
- Maintained cleanliness of dining areas and utensils throughout shifts.
- Responded to guest requests for additional items or assistance quickly.
- Maintained a friendly attitude towards customers at all times.
- Ensured that each table was properly set before seating guests.
- Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
- Provided quick and efficient clearing of tables between courses.
- Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
Barista
Brasserie Beck
Washington, DC
05.2023 - 11.2023
- Prepared and served high-quality coffee beverages to customers.
- Maintained cleanliness and organization of the work area and equipment.
- Managed customer orders efficiently during busy service periods.
- Restocked supplies and ensured inventory levels met demand.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
Education
English Education
Sonia Gutiérrez Campus
514 V St NE Washington , DC01-2025
GED -
The Next Step PCS
3047 15th Street NW, Washington DC08-2022
Skills
- Customer service
- Team collaboration
- Time management
- Menu recommendations
- Cash handling
- Table bussing
Timeline
Waitress
Chicatana
11.2024 - 05.2025
Busser
Rasika Restaurant
11.2023 - 11.2024
Barista
Brasserie Beck
05.2023 - 11.2023
English Education
Sonia Gutiérrez Campus
GED -
The Next Step PCS