Stephany Garner
San Antonio
Summary
Accomplished General Manager at Taco Cabana, adept in fostering a positive work environment and boosting employee satisfaction. Expert in customer service and team leadership, significantly enhancing sales and profitability. Skilled in safe food handling and coaching, ensuring top-notch service and operational efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Crew Trainer
Whatabuger
11.2023 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Maintained current knowledge of all team position requirements.
General Manager
Taco Cabana
12.2017 - 11.2022
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
Education
High School Diploma -
Russellville Adult Education
Russellville, AR05.2012
Skills
- Customer Service
- Employee Training
- Cash Handling
- Team Leadership
- Workplace Safety
- Active Listening
- Safe Food Handling
- Coaching and Mentoring
- Food safety understanding
- Food Safety
- Opening and closing procedures
- Restaurant Standards
Certification
Serv Safe Certified
Timeline
Crew Trainer
Whatabuger
11.2023 - Current
General Manager
Taco Cabana
12.2017 - 11.2022
Serv Safe Certified
High School Diploma -
Russellville Adult Education
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