Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stephany Garner

San Antonio

Summary

Accomplished General Manager at Taco Cabana, adept in fostering a positive work environment and boosting employee satisfaction. Expert in customer service and team leadership, significantly enhancing sales and profitability. Skilled in safe food handling and coaching, ensuring top-notch service and operational efficiency.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Crew Trainer

Whatabuger
11.2023 - Current
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Maintained current knowledge of all team position requirements.

General Manager

Taco Cabana
12.2017 - 11.2022
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.

Education

High School Diploma -

Russellville Adult Education
Russellville, AR
05.2012

Skills

  • Customer Service
  • Employee Training
  • Cash Handling
  • Team Leadership
  • Workplace Safety
  • Active Listening
  • Safe Food Handling
  • Coaching and Mentoring
  • Food safety understanding
  • Food Safety
  • Opening and closing procedures
  • Restaurant Standards

Certification

Serv Safe Certified

Timeline

Crew Trainer

Whatabuger
11.2023 - Current

General Manager

Taco Cabana
12.2017 - 11.2022

Serv Safe Certified

High School Diploma -

Russellville Adult Education
Stephany Garner