Stephany Guillen
Baltimore,MD
Summary
Dynamic manager with a proven track record at Social Pub, enhancing operational workflows and driving business growth. Skilled in staff training and development, I foster team engagement while maintaining a safe environment. Known for attention to detail and effective resource management, I consistently achieve objectives and optimize project outcomes.
Overview
9
9
years of professional experience
Work History
Manager
Social Pub
Beach Park Illinois
01.2025 - 01.2026
- Led cross-functional teams to enhance operational workflows and improve efficiency.
- Developed and implemented strategic initiatives to drive business growth and achieve objectives.
- Managed resource allocation and budgeting to optimize project outcomes and reduce costs.
- Mentored junior staff, fostering professional development and improving team performance.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Janitorial Cleaner
ABM Janitorial Services
Baltimore, MD
04.2018 - 12.2024
- Maintained cleanliness and sanitation in assigned areas, ensuring compliance with safety standards.
- Operated cleaning equipment, including floor buffers and vacuums, for efficient surface maintenance.
- Conducted routine inspections to identify cleaning needs and address issues promptly.
- Trained new staff on cleaning procedures and safety protocols to enhance team performance.
- Monitored inventory supplies, ensuring availability of cleaning products and equipment at all times.
- Cleaned, stocked and sanitized restrooms and inspected hourly to deliver guests immaculate, safe environments that reflected well on employer.
Secretary
Constructora Honterra
01.2017 - 02.2018
- Managed scheduling and appointment coordination for executives, ensuring efficient use of time.
- Maintained organized filing systems for documentation, enhancing retrieval speed and accuracy.
- Assisted in preparing meeting materials, contributing to effective communication and collaboration.
- Handled incoming correspondence, prioritizing requests based on urgency and importance.
Education
High School Diploma - Computer And Information Sciences
Instituto Departamental La Fraternidad
Olancho Hn 12.2016
Skills
Customer service
Time management
Staff training and development
Documentation and reporting
Shift scheduling
Positive attitude
Attention to detail
Organizational skills
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Manager
Social Pub
01.2025 - 01.2026
Janitorial Cleaner
ABM Janitorial Services
04.2018 - 12.2024
Secretary
Constructora Honterra
01.2017 - 02.2018
High School Diploma - Computer And Information Sciences
Instituto Departamental La Fraternidad