Summary
Overview
Work History
Education
Skills
Timeline
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Stephany Lopez

Riverside,CA

Summary

I am a professional Customer Service Representative with over 16 years experience and over 10 in management. My unique professional experience stems from years of providing excellent customer support, creative problem solving, and building customer loyalty. My skill set is very vast from retail to finance making it easy for me to handle all types of work.

Overview

4
4
years of professional experience

Work History

Administrative Assistant

Respiratory Medical Services
Riverside, CA
08.2022 - Current
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Answered questions from customers regarding products and services offered by the company.
  • Tracked and submitted employee timesheets to prepare for payroll processing.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.

Secondary

Interactive Mortgage
Orange, CA
10.2019 - 02.2022
  • Calculating Correct interest rates for client's rate lock period and making further adjustments when needed due to changing factors.
  • Transferred wires from in-house to financial institutions.
  • Followed Fannie Mae and Freddie Mac guidelines to make sure loans were registered correctly.
  • Assisted in audits and helped processing team gather necessary documentation for loan approval.

Education

High School Diploma -

Ramona High School
Riverside, CA
06-2008

Skills

  • Customer Service
  • Data Entry
  • Organization
  • Communication

Timeline

Administrative Assistant

Respiratory Medical Services
08.2022 - Current

Secondary

Interactive Mortgage
10.2019 - 02.2022

High School Diploma -

Ramona High School

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Stephany Lopez