Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Stephany Meza

Morristown,TN

Summary

Dynamic Team Leader Manager at Chic-Fil-A with a proven track record in operational excellence and performance coaching. Expert in workload management and team development, I successfully implemented process improvements that enhanced customer satisfaction and streamlined workflows. Bilingual and motivational, I foster a collaborative environment that drives results.

Overview

4
4
years of professional experience

Work History

Team Leader Manager

Chic-Fil-A
Morristown, TN
04.2022 - Current
  • Supervised daily operations to ensure efficient service delivery and team collaboration.
  • Implemented process improvements that enhanced workflow efficiency and customer satisfaction.
  • Managed inventory levels, ensuring timely restocking and minimizing waste.
  • Trained and mentored team members, fostering a positive work environment.
  • Conducted performance evaluations, providing constructive feedback to improve staff productivity.
  • Established team priorities, maintained schedules and monitored performance.

Education

High School Diploma -

Morristown East High
Morristown
05.2020

Skills

Workload management

Bilingual

Motivational skills

Influencing skills

Performance coaching

Operational excellence

Succession planning

Motivational

Team leadership

Teamwork and collaboration

Decision-making

Team development

Staff training

Employee coaching and mentoring

Problem resolution

Professional and courteous

Work Planning and Prioritization

Time management

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Team Leader Manager

Chic-Fil-A
04.2022 - Current

High School Diploma -

Morristown East High
Stephany Meza