Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Stephany Najera

Rawlins,WY

Summary

Dynamic and dedicated professional with experience at Marriott Hotel and Anongs, excelling in customer service and problem-solving. Proven ability to enhance guest satisfaction through attentive service and maintain high cleanliness standards. Skilled in food handling safety and time management, consistently delivering positive experiences that encourage repeat business.

Overview

3
3
years of professional experience

Work History

Waitress Trainee

Anongs
05.2024 - Current
  • Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.
  • Maintained professional demeanor even difficult interactions resolving conflicts tact diplomacy.
  • Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
  • Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.

Housekeeper

Marriot Hotel
06.2022 - 05.2024
  • Verified cleanliness and organization of storage areas and carts.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Education

High School Diploma -

Rawlins High School
Rawlins, WY
05-2026

Skills

  • Food handling safety
  • Customer service
  • Problem-solving
  • Time management
  • weitress training
  • Housekeeping
  • i'm a good person
  • i know how work in teams

Languages

English
Native or Bilingual

Timeline

Waitress Trainee

Anongs
05.2024 - Current

Housekeeper

Marriot Hotel
06.2022 - 05.2024

High School Diploma -

Rawlins High School