Stephany Parnell
Clarksville,TN
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
7
7
years of professional experience
Work History
Direct Support Professional
Sunrise Community of Tennessee
Clarksville, TN
09.2024 - Current
- Provided guidance and support to ensure safety of individuals served.
Member Service Specialist
Sam’s Club
Clarksville, TN
02.2022 - 06.2024
- Customer service specialist; knowledgeable of products and services; Order selector; time management; organizational skills and ability to accurately count money.
COVID-19 Screener
Resource Staffing
Houston, TX
01.2021 - 08.2021
- Responsible for initially greeting and providing direct patient, visitor, volunteer, vendor, and employee interaction of screening for specified symptoms using supplied equipment, i.e., thermometer, following protocols set by the client.
Toll Collector
Resource Staffing
Houston, TX
12.2018 - 08.2020
- Receiving money from vehicles going through the toll road, making change and operating a toll booth in a very polite and efficient manner
- Maintains accountability for each transaction; equipment, supplies and funds assigned or collected during the tour of duty.
Education
Associate of Arts -
Houston Community College
Skills
- Verbal & written communication
- Teamwork
- Multitasking
- Problem-solving
- Customer Service
- Organizational Skills
- Time Management
- Professional Demeanor
- Reliable
- Team building
Certifications
- CPR and First Aid Certified
- Medication Certification in Tennessee
Timeline
Direct Support Professional
Sunrise Community of Tennessee
09.2024 - Current
Member Service Specialist
Sam’s Club
02.2022 - 06.2024
COVID-19 Screener
Resource Staffing
01.2021 - 08.2021
Toll Collector
Resource Staffing
12.2018 - 08.2020
Associate of Arts -
Houston Community College