Rayn McLendon
Summary
Dynamic and adaptable professional with experience in customer service, team leadership, and client support in fast-paced restaurant and disability support environments. Skilled in communication, problem-solving, and community engagement, with a proven ability to build strong relationships and deliver exceptional experiences. Eager to leverage creativity, organizational strengths, and interpersonal skills to drive brand growth and enhance customer engagement in the marketing field.
Overview
3
3
years of professional experience
Work History
Direct Support Professional
Imprinting LLC
06.2025 - Current
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Manager
Joes Chicken & More
03.2025 - Current
- Oversaw daily operations in a fast-paced environment, ensuring quality service and customer satisfaction.
- Managed payroll, scheduling, and staff development, including training and mentoring team members.
- Delivered excellent customer service, resolving concerns quickly to strengthen guest loyalty.
- Promoted team collaboration and efficiency to uphold brand standards.
- Handled cash management and administrative tasks with accuracy and reliability.
Direct Support Professional
The Resource Empowerment Center LLC
05.2024 - Current
- Supported individuals with intellectual and developmental disabilities in a residential setting, assisting with daily living and fostering independence.
- Provided compassionate care, supervision, and encouragement to promote well-being.
- Accompanied participants on regular community outings to enhance social skills and inclusion.
Direct Support Professional
Blended Family
02.2025 - 04.2025
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Fast Food Worker
SONIC Drive-In
08.2022 - 05.2024
- Provided friendly and efficient service to a high volume of customers, creating positive guest experiences.
- Accurately managed cash handling, order taking, and transactions.
- Maintained a clean and safe environment while multitasking in a fast-paced setting.
- Supported team goals by adapting quickly to changing demands and collaborating effectively.
Education
High School Diploma -
GlenOak High School
Canton, OH05-2025
College Credit Plus (CCP) -
Stark State
North Canton, OHSkills
- Customer Service & Client Support
- Verbal & Written Communication
- Time Management & Multitasking
- Team Leadership & Training
- Decision-Making & Problem Solving
- Relationship Building & Community Engagement
- Professional Phone & Digital Etiquette
- Documentation & Organizational Skills
- Adaptability & Behavior Management
- Reliability & Strong Work Ethic
Timeline
Direct Support Professional
Imprinting LLC
06.2025 - Current
Manager
Joes Chicken & More
03.2025 - Current
Direct Support Professional
Blended Family
02.2025 - 04.2025
Direct Support Professional
The Resource Empowerment Center LLC
05.2024 - Current
Fast Food Worker
SONIC Drive-In
08.2022 - 05.2024
High School Diploma -
GlenOak High School
College Credit Plus (CCP) -
Stark State
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