Stephany Phillips
Denham Springs,LA
Summary
Motivated Waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Enthusiastic and reliable Waitress providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in all situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Waitress
Takumi Japanese Restaurant - Sushi & Hibachi
08.2022 - 02.2024
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Increased repeat business by cultivating relationships with customers and providing memorable dining experiences.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Inspected dishes and utensils for cleanliness.
Waitress
Albasha Greek Lebanese Restaurant
01.2021 - 07.2022
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Greeted new customers, discussed specials, and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
Bachelor of Business Administration - Business Administration And Management
Southeastern Louisiana University
Hammond, LA05.2026
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Menu Recommendations
Languages
Spanish
Native or Bilingual
Timeline
Waitress
Takumi Japanese Restaurant - Sushi & Hibachi
08.2022 - 02.2024
Waitress
Albasha Greek Lebanese Restaurant
01.2021 - 07.2022
Bachelor of Business Administration - Business Administration And Management
Southeastern Louisiana University
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