Stephany Portillo
Union City,CA
Overview
6
6
years of professional experience
Work History
Garage Door Salesperson
Garage Door Specialist
Hayward, CA
08.2021 - 08.2022
- Increased door sales by effectively presenting product features and benefits to potential customers.
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Exceeded sales targets through exceptional customer service and persuasive communication skills.
- Conducted consultations for accurate measurement and tailored product recommendations.
- Used scripts or persuasive sales techniques to convince clients in purchasing garage doors.
Manager
Work World
Newark
01.2019 - 08.2021
- Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
- Maintained team progress against performance targets by motivating staff and proactively resolving department-level issues.
- Set challenging yet attainable goals to encourage continuous staff development.
- Coordinated ordering, receiving merchandise, pricing and stocking to maintain appropriate product levels on shelves.
- Assisted with training and onboarding of sales associates in all store operations.
- Delivered level of service to customers in effort to build upon relationships for future clients.
- Organized store and maintained high standards for cleanliness.
Assistant Manager
Work World
09.2017 - 01.2019
- Delegated daily tasks to team members to optimize group productivity.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
Sales Associate/Key Holder
Work World
Hayward
02.2016 - 09.2017
- Performed store opening and closing tasks to comply with preset store operations guidelines.
- Completed point of sale opening and closing functions to enable accurate transaction processing and accounting operations.
- Operated cash register.
- Maintained store in clean and neat manner.
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Maintained inventory accuracy by counting stock-on-hand.
- Taught junior employees how to meet operational and sales goals with proactive strategies.
- Initiated service consultations by asking customers open-ended questions to learn personal preferences and needs.
Education
GED -
Adult School
Union CitySkills
- Marketing
- Sales Techniques
- Staff development
- Bilingual
- Management
- Sales monitoring
- Product and service knowledge
- Merchandising knowledge
- Cash handling accuracy
- Cash register operation
Timeline
Garage Door Salesperson
Garage Door Specialist
08.2021 - 08.2022
Manager
Work World
01.2019 - 08.2021
Assistant Manager
Work World
09.2017 - 01.2019
Sales Associate/Key Holder
Work World
02.2016 - 09.2017
GED -
Adult School