Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Stephany Rabadan Ocampo

Fitchburg,WI

Summary

Driven and adaptable professional with a proven track record at Costco, excelling in customer service and cash handling expertise. Demonstrated ability to maintain high sanitation standards and manage responsibilities efficiently, ensuring customer satisfaction and operational excellence. Skilled in teamwork and collaboration, adept at enhancing team productivity and fostering a positive work environment. To seek and maintain full-time position that offers professional challenges whilst improving baking skills and aiming for growth in this field.

Overview

2
2
years of professional experience

Work History

Cashier Assistant

Costco
08.2023 - Current
  • Met customer needs through polite, friendly and attentive service.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Helped customers complete purchases, locate items, and join membership programs.
  • Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
  • Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
  • Handled high-pressure situations effectively during peak hours while maintaining a professional demeanor towards customers and colleagues.
  • Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.

Line Cook

Buffalo Wild Wings
08.2022 - 08.2023
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new stations, recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Plated and presented all dishes to match established restaurant standards.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Maintained well-stocked stations with supplies for maximum productivity.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.

Education

High School Diploma -

Verona Area High School
Verona, WI
06.2023

Skills

Customer Service

Problem-Solving

Teamwork and Collaboration

Patience and Empathy

Cash handling expertise

Store Cleaning

Flexible Schedule

Merchandise Restocking

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Cashier Assistant

Costco
08.2023 - Current

Line Cook

Buffalo Wild Wings
08.2022 - 08.2023

High School Diploma -

Verona Area High School

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Stephany Rabadan Ocampo