Stephany Simms
Valley Village,CA
Summary
Dynamic logistics professional with extensive experience at Apollo Carrier, excelling in route optimization and customer service. Proven track record of enhancing operational efficiency and maintaining punctual deliveries. Skilled in fleet management and effective communication, fostering strong client relationships while ensuring compliance with safety standards. Committed to achieving excellence in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Carrier
Apollo Carrier
Los Angeles, CA
12.2023 - 11.2025
- Operated and maintained equipment in compliance with safety standards.
- Coordinated shipments and deliveries, ensuring timely execution of logistics operations.
- Assisted in inventory management, tracking stock levels and replenishing supplies.
- Trained new team members on operational procedures and safety protocols.
- Collaborated with cross-functional teams to streamline communication and logistics processes.
- Achieved high levels of punctuality and reliability in meeting scheduled pick-up and delivery times.
- Developed strong relationships with clients, providing excellent customer service and support.
Carrier
Tforce Logistics
Los Angeles, CA
05.2021 - 08.2023
- Operated and maintained equipment for efficient parcel handling and distribution processes.
- Collaborated with team members to streamline loading and unloading operations, enhancing workflow efficiency.
- Ensured compliance with safety protocols while executing daily tasks in a fast-paced environment.
- Assisted in inventory management by conducting regular stock checks and reporting discrepancies.
- Safely navigated through various traffic conditions while adhering to strict deadlines for deliveries.
- Maintained accurate records of shipments, ensuring proper tracking and timely delivery.
- Provided exceptional customer service through effective communication with clients at every stage of the process.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Trained new staff on operational procedures, promoting adherence to best practices and safety regulations.
- Utilized advanced GPS systems effectively for efficient route planning and minimizing travel time between stops.
Driver's Assistant
Millennium Carrier
Los Angeles, CA
05.2016 - 04.2022
- Assisted drivers in navigating routes efficiently to ensure timely deliveries.
- Loaded and unloaded cargo, adhering to safety protocols and procedures.
- Conducted pre-trip inspections on vehicles to maintain operational safety standards.
- Communicated effectively with team members to coordinate logistics and schedules.
- Managed inventory checks and organized equipment within transport vehicles.
- Adapted quickly to changing schedules and priorities in fast-paced environments.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly, resulting in repeat business.
- Collaborated with other team members to streamline processes for more efficient operations within the logistics department.
- Efficiently managed paperwork and delivery records, ensuring accurate billing and timely invoicing for customers.
- Assisted in training new Driver''s Assistants, sharing knowledge of best practices to improve overall team performance.
Manager
Mariachi Restaurant
Encino Ca
09.2013 - 04.2016
- Oversaw daily restaurant operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff on customer service standards and food preparation techniques.
- Developed and implemented efficient workflows to enhance team productivity and service quality.
- Managed inventory levels, reducing waste through effective ordering and stock management practices.
Education
High School Diploma -
Monterey High School
Burbank, CA05.2004
Skills
- Warehouse management
- Transportation management
- Fleet management
- Route optimization
- Shipping operations
- Vehicle loading
- Package handling
- Route navigation
- Weather tolerance
- Vehicle maintenance
- Service sales
- GPS use
- Route planning
- Route deliveries
- Change-of-address orders
- Delivery records
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking
- Punctuality
- Excellent communication
- Team collaboration
- Teamwork skills
Timeline
Carrier
Apollo Carrier
12.2023 - 11.2025
Carrier
Tforce Logistics
05.2021 - 08.2023
Driver's Assistant
Millennium Carrier
05.2016 - 04.2022
Manager
Mariachi Restaurant
09.2013 - 04.2016
High School Diploma -
Monterey High School