STEPHANY URENA
New York,USA
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
12
12
years of professional experience
Work History
Administrative Assistant/ Secretary
Vanguard Gastroenterology/Northwell Health Partner
New York, NY
06.2022 - Current
- Performs diversified clerical duties which may include, but are not limited to.
- Insurance verification
- Providing insurance referrals/ electronic referrals
- Medication approvals
- Greeting and directing visitors
- Ordering office materials
- Answering phone calls/ taking messages, scheduling appointments.
- Helping patients with any bill received
- Collecting payments
- Coordinated office operations, ensuring seamless communication across departments.
COVID 19 Swabber
Paradigm Staffing
New York, NY
01.2022 - 12.2022
- Monitoring patients progress
- Protected individuals’ personal information as demanded by local, state, and federal mandates
- Maintained sterile environment and adhered to safety protocols during sample collection procedures.
- Documented all personal information
- Insurance verification
- Conducted COVID-19 testing using PCR and antigen methods to ensure accurate results.
Bookkeeper
Fairway Market
New York, NY
02.2017 - 12.2018
- Appraised and recorded inventory property and equipment.
- Managed accounts payable and receivable processes to ensure timely payment and collection.
- Reconciled bank statements with internal financial records to maintain accuracy.
Showroom Manager
Street Denim
New York, NY
02.2013 - 02.2016
- Operated telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Greeted people entering establishment, determined nature and purpose of visit, and directed or escorted them to specific destination.
- Filed and maintained records.
- Received payment and recorded receipts for services.
- Processed orders for merchandise or materials and sent them to the proper departments.
Education
Associate of Applied Science - Medical Administration
Monroe College
Bronx, NY12.2021
Skills
- Customer service
- Interpersonal skills
- Written communication
- Problem-solving
- Bilingual fluent in (English and Spanish)
- Data entry
- Computer skills
- Office administration
Timeline
Administrative Assistant/ Secretary
Vanguard Gastroenterology/Northwell Health Partner
06.2022 - Current
COVID 19 Swabber
Paradigm Staffing
01.2022 - 12.2022
Bookkeeper
Fairway Market
02.2017 - 12.2018
Showroom Manager
Street Denim
02.2013 - 02.2016
Associate of Applied Science - Medical Administration
Monroe College