STEPHEN F. ANGELO
Philadelphia,PA
Summary
Enthusiastic and professional. Experienced Executive Administrative Assistant with training in a wide range of office administration tasks. Able to work under pressure and collaborate with a team. Successful record of fielding coordinating and supporting strategic planning initiatives. Excels in providing information to clients and acting as a liaison between departments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Fitness Manager
Thomas Jefferson University
Philadelphia, PA
06.2021 - Current
- Developed and implemented fitness programs to enhance member engagement and retention.
- Trained and mentored staff on best practices for customer service and fitness instruction.
- Analyzed fitness trends to optimize program offerings and improve member satisfaction.
- Conducted regular assessments of facility operations to ensure compliance with safety standards.
Executive Administrative Assistant
Jefferson Health
Philadelphia, PA
06.2014 - Current
- Assumed various roles and responsibilities within the team who provides executive support to Jefferson Health most senior leaders and administrators.
- Transferrable responsibilities include:
- Coordinated and supported strategic planning initiatives.
- Forged productive relationships with operational staff throughout a highly matrixed enterprise.
- Worked successfully both independently and in collaboration with team members on various projects.
Contact Representative
Internal Revenue Service
Philadelphia, PA
03.2022 - 06.2022
- Adhered to agency policies to consistently achieve call-time and quality standards.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Resolved concerns with products or services to help with retention and drive sales.
- Educated customers on company systems, form completion and access to services.
Event Staff
Philadelphia Eagles
Philadelphia, PA
03.2013 - 02.2018
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Set up event facilities and equipment, cleaned areas and organized supplies.
- Performed post-event tasks such as breaking down areas, removing trash and cleaning facilities.
- Welcomed guests to events, checked invitations and oversaw proper seating.
Programming Intern
97.5 The Fanatic
Philadelphia, PA
06.2016 - 08.2016
- Screened listener phone calls.
- Podcast interviews.
- Assisted producer throughout the show in producer booth.
- Contributed new and innovative ideas for each show.
Football Operations Intern
Philadelphia Eagles
Philadelphia, PA
08.2015 - 02.2016
- Conducted extensive, in-depth background searches via social media, on any and every potential free agent signing or draftee and created reports based on findings.
- Assisted with record keeping of all on-field practice activities.
- Charted the number of quarterback throws during practice.
- Held player development responsibilities such as facilitating transportation from team hotel to Nova Care complex, distributing playbooks, and other team coordination activities.
Office Assistant
Law Offices of Yost and Tretta
Philadelphia, PA
02.2013 - 05.2014
Education
Health and Physical Fitness Certification -
World Instructor Training Schools
03.2019
Bachelor of Science - Business Administration, Sports Marketing
Saint Joseph's University
Philadelphia06.2017
High School Diploma - undefined
Saint Joseph's Preparatory School
Philadelphia06.2013
Skills
- Proficient in Microsoft Word, Excel, and Powerpoint, as well as all Google Drive applications
- Proficient on all Social Media platforms; Facebook, Twitter, Instagram, Snapchat, etc
- Experienced in customer relations/communications
- Travel Arrangement Coordination
- Meeting Agenda Preparation
- Fitness programming
Certification
Certificate of Successful Completion of AML for Registered MSBs 2026
Timeline
Contact Representative
Internal Revenue Service
03.2022 - 06.2022
Fitness Manager
Thomas Jefferson University
06.2021 - Current
Programming Intern
97.5 The Fanatic
06.2016 - 08.2016
Football Operations Intern
Philadelphia Eagles
08.2015 - 02.2016
Executive Administrative Assistant
Jefferson Health
06.2014 - Current
Event Staff
Philadelphia Eagles
03.2013 - 02.2018
Office Assistant
Law Offices of Yost and Tretta
02.2013 - 05.2014
Bachelor of Science - Business Administration, Sports Marketing
Saint Joseph's University
High School Diploma - undefined
Saint Joseph's Preparatory School
Health and Physical Fitness Certification -
World Instructor Training Schools