Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Stephen Ayers

Houston

Summary

Motivated and adaptable professional transitioning into pharmacy, currently pursuing training as a Pharmacy Technician. Brings a strong foundation in healthcare, communication, and customer service from experience in high-paced clinical and residential environments. Skilled in multitasking, accuracy, and supporting patients and team members with clarity and patience. Known for being reliable, detail-oriented, and a fast learner with a strong commitment to patient safety and continuous improvement.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Fleet coordinator

Chick-fil-a Houston
12.2024 - Current
  • Managed daily operations and upkeep of company delivery fleet, ensuring all vehicles met safety and cleanliness standards
  • Served as the primary liaison between drivers and management, coordinating vehicle use, maintenance, and service requests
  • Diagnosed and resolved basic technical issues in vehicles (e.g., GPS malfunctions, battery alerts), minimizing downtime
  • Researched and negotiated with vendors to secure cost-effective, high-quality maintenance and repair services
  • Built and maintained strong relationships with local automotive service providers, ensuring timely scheduling and reliable support
  • Kept detailed records of vehicle inspections, service histories, and repairs to ensure compliance and operational readiness

Resident Assistant (RA)

McNeese State University
08.2022 - 05.2023
  • Fostered a welcoming and inclusive residential environment through active listening, clear communication, and peer support
  • Addressed resident concerns promptly, resolved interpersonal conflicts, and enforced safety protocols to promote well-being
  • Planned and led educational and social programs to strengthen community engagement and teamwork
  • Conducted room inspections, maintained detailed documentation, and ensured compliance with campus policies and procedures
  • Served as a first point of contact for residents, providing guidance and troubleshooting both personal and facility-related concerns with discretion and care

Crew Member

Raising Cane's
03.2022 - 01.2023
  • Adapted to multiple roles including cashier, cook, and drive-thru attendant to ensure smooth operations across shifts
  • Delivered prompt, friendly service in fast-paced front-of-house and drive-thru environments during peak hours
  • Performed back-of-house duties such as food prep, fryer maintenance, and equipment upkeep while upholding strict cleanliness and safety standards
  • Streamlined beverage organization and managed inventory to improve workflow and reduce wait times
  • Demonstrated flexibility and teamwork by stepping into various roles to meet changing operational needs and customer expectations

Medical Assistant

Statcare Medical Clinic
01.2020 - 12.2020
  • Greeted and assisted patients with professionalism and empathy, managing appointment scheduling and patient flow efficiently
  • Supported daily clinic operations by multitasking in a fast-paced environment and maintaining a clean, organized workspace
  • Handled sensitive patient information with confidentiality and precision, ensuring effective communication between patients and healthcare staff
  • Performed administrative tasks requiring adaptability, problem-solving, and attention to detail in a dynamic clinical setting

Education

Bachelor of Science - Integrated Studies

University of Houston
Houston, TX
05-2025

Skills

  • Technical troubleshooting (hardware/software) – currently completing Google IT Support Certificate
  • Strong customer service and user support in high-volume environments
  • Effective communicator – explains technical issues clearly to non-technical users
  • Team collaboration and adaptability under pressure
  • Time management and multitasking across multiple priorities
  • Attention to detail – maintaining quality standards in operations and documentation
  • Professional, dependable, and solutions-focused attitude
  • Organizational growth
  • Transportation safety protocols
  • Team leadership qualities
  • Fleet management expertise

Certification

Pharmacy Technician Trainee License – Texas State Board of Pharmacy
Issued: July 2025 | Expires: July 2027

Timeline

Fleet coordinator

Chick-fil-a Houston
12.2024 - Current

Resident Assistant (RA)

McNeese State University
08.2022 - 05.2023

Crew Member

Raising Cane's
03.2022 - 01.2023

Medical Assistant

Statcare Medical Clinic
01.2020 - 12.2020

Bachelor of Science - Integrated Studies

University of Houston

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