Stephen Brunson Jr.
Milton,WI
Summary
Driven individual with track record in delivering top-notch customer service, resolving customer issues, and increasing customer satisfaction. Skilled in problem-solving and quickly learning new technologies.
Overview
10
10
years of professional experience
Work History
Direct Support Professional
Rem Wisconsin
02.2024 - Current
- Applied de-escalation techniques to manage challenging behaviors effectively.
- Employed communication skills to build trust and rapport with patients and families.
- Utilized assistive devices to support patients with mobility challenges.
- Maintained clean, safe, and well-organized patient environment.
FOOD SERVICE TEAM MEMBER
UW-Whitewater dining service
09.2023 - Current
- Managed multiple orders simultaneously while maintaining accuracy in order fulfillment
- Maintained an upbeat attitude during peak hours of business activity
- Operated cash registers, handled money transactions, and processed credit and debit card payments accurately
BARISTA
UW-Whitewater dining service
09.2023 - Current
- Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays
- Operated cash registers and handled cash and card transactions
- Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality
PIZZA CHEF
HY-VEE
02.2023 - 09.2023
- Successfully trained new employees on proper food handling techniques and sanitation protocols
- Demonstrated expertise in preparing and cooking pizzas according to customer specifications using dough, sauces, meats, vegetables, and other ingredients
- Displayed excellent customer service skills when taking orders from customers over the phone or countertop
HIBACHI CHEF
HY-VEE
02.2023 - 09.2023
- Ensured proper presentation of each dish before serving it to customers
- Prepared custom orders for guests based on their dietary preferences or allergies
DANCE CAPTAIN
Milton School District
09.2022 - 06.2023
- Maintained a positive attitude at all times while encouraging others to do the same
- Demonstrated leadership skills and experience in managing a dance team of up to20 members
- Provided support and guidance for fellow cast members before, during, after each performance
CHOIR MEMBER
Milton School District
09.2014 - 06.2023
- Organized and led weekly rehearsals for a choir of40 members, demonstrating strong leadership skills
- Performed at various events throughout the community, highlighting exceptional public speaking proficiency
- Provided guidance to new choir members on proper vocal techniques, showing exemplary teaching abilities
FAST FOOD CASHIER
Dairy Queen
03.2021 - 10.2022
- Operated the cash register efficiently and accurately
- Demonstrated ability to multi-task effectively by taking orders from customers while preparing drinks or food items simultaneously
- Utilized knowledge of menu options to answer customer inquiries promptly
- Used problem solving skills to resolve customer complaints quickly and efficiently
FAST FOOD COOK
Dairy Queen
03.2021 - 10.2022
- Displayed strong communication skills with customers, coworkers, and supervisors
- Maintained an organized workspace by cleaning up after each shift was completed
- Demonstrated ability to multitask effectively while managing multiple orders simultaneously
- Flexible in adapting to changing menus and special requests from guests
ICE CREAM SPECIALIST
Dairy Queen
03.2021 - 10.2022
- Ensured compliance with food safety regulations in the preparation and storage of all frozen desserts
- Performed routine maintenance on equipment used in the preparation of ice cream products
- Collaborated with team members on creative ideas for marketing campaigns
Education
GENERAL PSYCHOLOGY CANDIDATE - Clinical Psychology
Southern New Hampshire University
Hooksett, NH06.2027
HIGH SCHOOL DIPLOMA - undefined
Milton High School
Milton, WI06.2023
Skills
- Critical Thinking
- Suggestive Selling
- Active Listening
- Customer Needs Assessments
- Staff Supervision
- Leading and delegation
- Staff Training
- Adaptability
Timeline
Direct Support Professional
Rem Wisconsin
02.2024 - Current
FOOD SERVICE TEAM MEMBER
UW-Whitewater dining service
09.2023 - Current
BARISTA
UW-Whitewater dining service
09.2023 - Current
PIZZA CHEF
HY-VEE
02.2023 - 09.2023
HIBACHI CHEF
HY-VEE
02.2023 - 09.2023
DANCE CAPTAIN
Milton School District
09.2022 - 06.2023
FAST FOOD CASHIER
Dairy Queen
03.2021 - 10.2022
FAST FOOD COOK
Dairy Queen
03.2021 - 10.2022
ICE CREAM SPECIALIST
Dairy Queen
03.2021 - 10.2022
CHOIR MEMBER
Milton School District
09.2014 - 06.2023
HIGH SCHOOL DIPLOMA - undefined
Milton High School
GENERAL PSYCHOLOGY CANDIDATE - Clinical Psychology
Southern New Hampshire University
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