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Stephen Burke
Jacksonville,United States
Summary
Dynamic and motivated sales professional with a strong background in retail customer service and bartending. Proven ability to build rapport with customers and enhance their experience through exceptional service. Eager to leverage extensive knowledge and hands-on experience in a new role that fosters continuous learning and growth within the beverage industry. Committed to contributing positively to a team-oriented environment while driving sales and customer satisfaction.
Overview
28
28
years of professional experience
Work History
Sales Account Manager
Champion Brands INC.
05.2020 - Current
Service 40 plus accounts on a weekly basis on a dedicated route. Corporate, Independent, C-Stores, and Liquor
Merchandising, POS, Inventory Management, Adequate Ordering. All while maintaining a professional relationship with the decision maker and offering my personal attention and support.
Adhering to company standards, following company guidelines, and striving to achieve goals.
Bartender/Shift Manager
My Place Bar and Grill
09.2004 - 12.2019
- Bartending, Promotion Scheduling, Bar Inventory, Staff Training
- Liquor Store Inventory, Product Ordering, Merchandising, POS
- Food Preparation
Customer Service Representative
State Farm Fire & Casualty Co
06.2004 - 06.2005
- Initiating Claims Process
- Assisting Policy Holders with various request
- Customer Service
Customer Service Manager
Office Depot Inc
02.1998 - 04.2004
- Managed/Scheduled 15-20 employees
- Inventory Control
- Shipping/Receiving
- Recognized Top 5 Performing Store
- 2 Time Employee of The Month
Education
Associate of Arts -
Florida State College At Jacksonville
Jacksonville, FLSkills
- Comprehensive understanding of products
- Sales experience
- Proficient in computer usage
- Beverage expertise
- Workforce development
- Inventory tracking
- Vendor partnership development
- Service excellence
Interests
Timeline
Sales Account Manager
Champion Brands INC.
05.2020 - Current
Bartender/Shift Manager
My Place Bar and Grill
09.2004 - 12.2019
Customer Service Representative
State Farm Fire & Casualty Co
06.2004 - 06.2005
Customer Service Manager
Office Depot Inc
02.1998 - 04.2004
Associate of Arts -
Florida State College At Jacksonville
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