Stephen Butts
Greencastle,IN
Summary
Results-driven professional with expertise in leadership, team development, and problem-solving. Proven track record in optimizing operations and enhancing customer satisfaction through attention to detail and adherence to quality standards.
Overview
24
24
years of professional experience
Work History
Music & Arts Outbound Picker/Packer Associate
Guitar Center
Brownsburg, IN
06.2019 - Current
- Operated warehouse equipment to efficiently pick and pack customer orders.
- Picked and packed orders accurately to maintain demanding productivity goals.
- Adhered to strict quality control standards, minimizing returns and increasing customer satisfaction.
- Implemented safety protocols to ensure a safe work environment.
Store Manager
Dollar General
Rockville, IN
06.2018 - 06.2019
- Oversaw daily store operations, ensuring compliance with company policies and procedures.
- Managed inventory levels, optimizing stock availability and reducing shrinkage rates.
- Trained and developed team members, enhancing staff performance and customer service skills.
Store Manager
Family Dollar
Rockville, IN
09.2015 - 06.2018
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Trained and mentored existing employees moving up within the company (i.e. Cashier to Assistant Managers and Assistant Managers to Store Managers).
- Handled all aspects of inventory and put forth policies to ensure reduced shrinkage and product availability.
Accounts Payable Specialist
City of Terre Haute
Terre Haute, IN
07.2002 - 12.2014
- Managed all aspects of the Accounts Payable for a multi-million dollar budget for the City of Terre Haute.
- Reviewed payment requests for compliance with city policies, minimizing errors and discrepancies.
- Ensured timely payments for all invoices, maintaining strong relationships with vendors and suppliers.
- Contributed to year-end closing process by ensuring all outstanding payables were accurately recorded and settled promptly.
Education
Bachelor of Science - Pre-Law And Psychology
Indiana State University
Terre Haute, IN05-2000
Skills
- Leadership
- Customer Service
- Inventory Control
- Written and verbal communication
- Computer skills
- Safety compliance
Timeline
Music & Arts Outbound Picker/Packer Associate
Guitar Center
06.2019 - Current
Store Manager
Dollar General
06.2018 - 06.2019
Store Manager
Family Dollar
09.2015 - 06.2018
Accounts Payable Specialist
City of Terre Haute
07.2002 - 12.2014
Bachelor of Science - Pre-Law And Psychology
Indiana State University