Summary
Overview
Work History
Education
Skills
Timeline
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Stephen Carlevato

Tampa

Summary

Current Sales and Logistics Coordinator with experience as an account manager in the supply chain industry. Proven track record of exceeding targets and driving revenue growth through strategic account management, exceptional customer service, and a deep understanding of supply chain operations. With a professional and personal background in leadership, I am able to collaborate with cross-functional teams to achieve organizational goals. My ability to multitask and prioritize tasks effectively has enabled me to streamline operations and increase efficiency. I possess a strong work ethic, as well as excellent communication and interpersonal skills. Thrives in fast-paced environments and consistently delivers exceptional results. Graduate of the University of Tennessee, Knoxville with a major in Public Relations, and a minor in Business Administration.

Overview

6
6
years of professional experience

Work History

Owner

Rooted Horizons Land LLC
07.2023 - Current
  • Managed day-to-day business operations.
  • Started Business from ground up
  • Ran multiple successful mailing and coldcalling campaigns
  • Trained and motivated employees to perform daily business functions. (3 VA's)
  • Promoted business via land listing websites to generate leads and maximize brand identity.

Logistics Coordinator

Simpson's Meats
09.2022 - 06.2023
  • Tracking orders and notify customers of status or potential delays.
  • Maintain and provide service to current and new accounts.
  • Coordinate shipping requests for expedited delivery and documented accurately to achieve correct billing.
  • Plan and supervise shipments from production to end-user and scheduled daily and weekly routes.
  • Generate documentation and information required for customer shipments.
  • Process and enter customer orders into database and provide proactive customer service for accounts.
  • Communicated between warehouse personnel and customer to facilitate account and operational needs.

Account Manager

Best Logistics
02.2022 - 09.2022
  • Coordinated 100+ shipments per month through lining up carriers up for loading and delivering.
  • Grew a high profile account from 10 shipments a week to 40+ in the span of two months.
  • Negotiated favorable freight rates and terms with carriers, ensuring cost-effective solutions while maintaining quality service levels.
  • Utilized industry-leading transportation management software and load boards to analyze market trends, identify available capacity, and secure optimal rates, resulting in increased profitability and customer satisfaction.
  • Oversaw new business development and customer servicing.
  • Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs.
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms as well as having a no longer than 5 minute response time to emails, texts and phone calls.
  • Prospected and cold-called potential clients, effectively communicating the company's value proposition and securing new accounts.
  • Mentored and trained junior team members on freight brokerage processes, industry best practices, and customer service strategies, resulting in their professional growth and improved team performance.

Catering Specialist

Brown Bag Catering
12.2017 - 02.2022
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Maintained flexible work schedule to meet event needs.
  • Delivered catered food and supplies to facility for on-time set-up.

Assistant/Runner

F.E. Trainer
01.2021 - 05.2021
  • Followed orders closely to help prepare for jobs, ready sites, complete assignments and clean up work areas at completion.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Utilized construction tools and machinery to effectively complete job site projects.
  • Studied plans for each job to gain understanding of materials, tools and work required.
  • Maintained close connection with project personnel to quickly identify and resolve problems.

Education

Bachelor of Science - Public Relations

The University of Tennessee - Knoxville
Knoxville, TN
05.2021

Skills

  • Team Management
  • Market Research
  • Organizational Leadership
  • Social Media Management
  • Knowledge in sales, marketing and supply chain management
  • Conflict mediation
  • Business Development
  • Account Management
  • Profitability Assessments
  • Negotiation Tactics
  • Quote Information
  • Persuasive Negotiations

Timeline

Owner

Rooted Horizons Land LLC
07.2023 - Current

Logistics Coordinator

Simpson's Meats
09.2022 - 06.2023

Account Manager

Best Logistics
02.2022 - 09.2022

Assistant/Runner

F.E. Trainer
01.2021 - 05.2021

Catering Specialist

Brown Bag Catering
12.2017 - 02.2022

Bachelor of Science - Public Relations

The University of Tennessee - Knoxville

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Stephen Carlevato