Stephen Causbie
Tucson,AZ
Summary
Dependable professional with a strong focus on customer satisfaction and safety. Skilled in problem-solving and effective communication, consistently enhancing customer experiences.
Overview
32
32
years of professional experience
Work History
Uber Driver
Uber
Tucson, AZ
10.2019 - Current
- Delivered exceptional customer service, ensuring passenger satisfaction and safety throughout rides.
- Navigated efficiently using GPS systems, optimizing routes for timely arrivals and reducing wait times.
- Maintained vehicle cleanliness and functionality, adhering to company standards for safety and reliability.
- Resolved passenger issues promptly, enhancing overall ride experience through effective communication skills.
Certified CPI Instructor (Crisis Prevention)
Carondelet Health Network
Tucson, AZ
01.2021 - 02.2026
- Developed and implemented engaging lesson plans for diverse learner populations.
- Facilitated hands-on training sessions to enhance practical skills in healthcare settings.
- Collaborated with interdisciplinary teams to improve educational outcomes and patient care practices.
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
Security Supervisor
Carondelet Health Network
Tucson, AZ
05.1994 - 02.2026
- Supervised daily security operations, ensuring compliance with safety protocols and procedures.
- Trained and mentored security staff, enhancing team performance and accountability.
- Developed and implemented security policies, improving overall safety standards across facilities.
- Conducted regular audits of security systems, identifying areas for improvement and risk mitigation.
- Managed scheduling and deployment of security personnel, optimizing resource allocation for events.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
- Collaborated with management to develop security policies and procedures.
- Monitored and approved access control systems for accessibility to authorized personnel.
- Participated in the hiring process for new security personnel, conducting interviews and evaluating candidate qualifications to build an effective team.
- Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
Education
Associate of Science - Criminal Justice
Pima Community College
Tucson, AZAssociate of Science - Corrections
Pima Community College
Tucson, AZSkills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Staffing and scheduling
- Skilled in conflict resolution
- Access control
- Microsoft office
- Report writing
- Dependable and trustworthy
- Efficiency and time management
- Multitasking
- Critical thinking
Timeline
Certified CPI Instructor (Crisis Prevention)
Carondelet Health Network
01.2021 - 02.2026
Uber Driver
Uber
10.2019 - Current
Security Supervisor
Carondelet Health Network
05.1994 - 02.2026
Associate of Science - Criminal Justice
Pima Community College
Associate of Science - Corrections
Pima Community College