Stephen Cheng
Greenwich,CT
Summary
Well-qualified ASSISTANT MANGER proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments.
Overview
9
9
years of professional experience
Work History
Logistics Coordinator
ASPCA
12.2022 - Current
- Trained new employees on logistics procedures, promoting a consistent approach across the team
- Communicating any fleet issues to management
- Communication of any re-stock needs to management
- Assists drivers in the safe return of the fleet
- Implemented a warehouse organization system that increased storage capacity and accessibility
- Built and established relationships with staff and vendors.
ROVING MAINTENANCE TECHNICIAN
ASPCA
08.2022 - 12.2022
- Improved equipment functionality by conducting regular maintenance checks and repairs
- Used problem-solving skills to alleviate issues efficiently with minimal supervision
- Troubleshoot equipment breakdowns and perform preventive maintenance
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures
- Performed electrical and mechanical repairs of production equipment to minimize downtime
- Installed new locks, door handles, and door closers
- Reduced downtime by quickly diagnosing and resolving technical issues on machinery
- Calibrated temperature and equipment settings to optimize performance
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
TRANSPORT COORDINATOR
ASPCA
11.2020 - 08.2022
- Communicated delays and early arrivals to clients and clinic staff
- Stocking truck with necessary materials for safe transport and client needs
- Provided proper necessary supplies to clients upon request
- Collected payments from clients for services provided
- Operating within federal and state DOT regulations
- Determined the most effective mode and routing of materials to customer locations and company facilities
- Reported maintenance and repair needs for vehicles and equipment
- Pick up animals from the rescuer for spray and neuter to bring to clients cvc.
OPERATIONS GENERALIST
ASPCA
03.2020 - 11.2021
- Assists drivers in the safe return of the fleet
- Refill water tanks and stock surgical supplies for staff use the next day
- Maintain neat and organized areas of supplies
- General upkeep and maintenance of facilities
- In-field responses to fleet issues
- Communicating any fleet issues to management.
OPERATIONS GENERALIST
ASPCA
07.2016 - 03.2020
- Assists drivers in the safe return of the fleet
- Refill water tanks and stock surgical supplies for staff use the next day
- Maintain neat and organized areas of supplies
- General upkeep and maintenance of facilities
- In-field responses to fleet issues
- Communicating any fleet issues to management.
Education
Associate of Arts Industrial Electronics Technology -
Technical Career Institutes
New York, NY05.1995
Skills
- Computer-Based Inventory System
- Driver Scheduling
- Emergency Readiness
- Facilities Painting and Repair
- Power Tool Operation
- Voltage Testers
- Transportation Management
- Warehousing Processes
- Problem-Solving
- Inventory Management
- Delivery Tickets
- Fleet Dispatching
- CDL License
Timeline
Logistics Coordinator
ASPCA
12.2022 - Current
ROVING MAINTENANCE TECHNICIAN
ASPCA
08.2022 - 12.2022
TRANSPORT COORDINATOR
ASPCA
11.2020 - 08.2022
OPERATIONS GENERALIST
ASPCA
03.2020 - 11.2021
OPERATIONS GENERALIST
ASPCA
07.2016 - 03.2020
Associate of Arts Industrial Electronics Technology -
Technical Career Institutes
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