Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephen Ciser

Sherman,CA

Summary

Qualified bartender with robust background in hospitality and mixology. Successfully crafted diverse cocktails and ensured customer satisfaction, contributing to high repeat business. Demonstrated skills in customer service and inventory management.

Overview

20
20
years of professional experience

Work History

Bartender

Hilton Home2 Suites
Woodland Hills, CA
04.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Lead Bartender

Grill Concepts Public School
Sherman Oaks
09.2021 - 01.2024
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
  • Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.

Bartender

The Cheesecale Factory
Sherman Oaks
12.2004 - 12.2021

Prepared fresh ingredients daily

Developed a strong bond with co-workers and guests

alike

made craft cocktails in a timely manner while still maintaining a well stocked and clean bar

Education

Bachelor of Arts - English/Theater

Monclair State University
Upper Montclair NJ
12-2000

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Engaging personality
  • Cleanliness and hygiene
  • Responsible alcohol service
  • Payment processing
  • Handling difficult customers
  • Cash register operation
  • Memory retention
  • Alcohol awareness
  • Team training and development

Timeline

Bartender

Hilton Home2 Suites
04.2024 - Current

Lead Bartender

Grill Concepts Public School
09.2021 - 01.2024

Bartender

The Cheesecale Factory
12.2004 - 12.2021

Bachelor of Arts - English/Theater

Monclair State University
Stephen Ciser
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