Stephen Clark
Ft Worth ,TX
Summary
Dynamic and dependable delivery driver with a clean driving record and a proven track record at Walmart Distribution Center. Expert in GPS navigation and route planning, enhancing customer satisfaction through timely deliveries. Recognized for exceptional problem-solving skills and maintaining strong client relationships, contributing to increased repeat business.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Self Employed Services
09.2018 - Current
- Completed deliveries to both homes and office workplaces efficiently.
- Executed on-time deliveries through best route optimization.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
Forklift Operator
Walmart Distribution Center
11.2021 - 03.2023
- Utilized forklift attachments to safely handle truck loading and unloading operations.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Lead Forklift Driver
Simos Staffing
11.2019 - 03.2021
- Collaborated with other department leads to optimize operational processes across the organization.
- Trained new hires on proper forklift operation techniques, contributing to overall team proficiency levels and productivity benchmarks.
- Led team of forklift drivers to achieve performance targets consistently through effective task delegation and supervision.
- Ensured timely completion of projects by managing multiple tasks concurrently without compromising quality or safety standards.
- Continuously met or exceeded daily performance metrics through diligent attention to detail when executing assigned tasks.
- Reduced accidents and injuries by conducting regular safety trainings and maintaining equipment.
- Enhanced warehouse efficiency by implementing a streamlined forklift operating system.
Warehouse Inventory Associate
DHL Supply Chain
06.2017 - 03.2019
- Conducted comprehensive investigations into inventory discrepancies.
- Collaborated with team members to achieve efficient completion of daily tasks and meet productivity targets.
- Maximized resource allocation within the warehouse using data-driven methods for optimizing operational efficiency.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Mitigated risks associated with hazardous materials handling by following proper safety protocols and guidelines at all times.
- Improved overall warehouse performance with continuous assessment of workflows for areas needing improvement or adjustments.
Education
South Hills High School
Fort Worth, TX05.2005
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Dependable and reliable
- Time management
- Attention to detail
- Problem-solving
- Safe driving
- Time management skills
- Loading and unloading
- Clean driving record
- GPS and route planning
- Route management
- Safe driving record
- GPS navigation
- Heavy lifting
- Order picking and processing
- Map reading and navigation skills
- GPS operation
- Vehicle cleaning and maintenance
- Delivery scheduling
- Stocking and inventory
- Forklift operation
- Shipping and packaging
- Complex Problem-solving
- Cargo handling
- Route planning
- Quality assurance
- Safe driver training
- Vehicle inspection
- Delivery recordkeeping
- Commercial driving
- Dispatch communication
- Client relationship management
- Documentation and reporting
- Order verification
- Equipment operation
- Vehicle maintenance
- Pre-trip and Post-trip inspections
- Defensive driving
- Advanced planning
- Route logs
- Inventory management
- Load balancing
Timeline
Forklift Operator
Walmart Distribution Center
11.2021 - 03.2023
Lead Forklift Driver
Simos Staffing
11.2019 - 03.2021
Delivery Driver
Self Employed Services
09.2018 - Current
Warehouse Inventory Associate
DHL Supply Chain
06.2017 - 03.2019
South Hills High School
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