STEPHEN C. RANDAZZO
Babylon
Summary
Highly motivated, detail-oriented professional with 9+ years of exceptional customer service experience. Excellent communication skills, ability to handle multiple duties in a fast-paced environment with a positive team-oriented spirit. Proven track record in problem-solving. Seasoned Healthcare Recruiter with in-depth knowledge of healthcare staffing needs and recruitment strategies. Proven track record in sourcing, screening, and hiring top-notch healthcare professionals to meet organizational requirements. Skilled in leveraging strong communication skills and industry knowledge to build positive relationships with both candidates and clients. Previous work has resulted in an optimized recruitment process, ensuring timely placement of quality candidates.
Overview
7
7
years of professional experience
Work History
Healthcare Recruiter
Amergis Healthcare Staffing
Melville
09.2021 - Current
- Conduct full-cycle recruitment, including the facilitation of the onboarding process for healthcare professionals, including but not limited to RN's, LPN's, CNA's and BHA's.
- Screen resumes, interviewed candidates, and assessed their skills, qualifications, and fit within the healthcare facility.
- Develop and execute recruitment strategies to attract qualified candidates, leveraging various channels such as Recruitcare, job boards and social media.
- Establish and maintain relationships with healthcare providers as well as healthcare facilities.
Senior Customer Service Representative
Enterprise Rent-A-Car
Huntington Station
08.2019 - 09.2021
- Planning, prioritizing and organizing the full spectrum of individual car rental from initial interaction with the customer to ensuring the quality and availability of rental cars.
- Consistently contributed to the overall increased revenue at location
- Effectively communicate with all customers, coworkers and vendors
- Establish and maintain relationships with individuals and business customers creating opportunities for repeat business
- Contact insurance providers and body shops to discuss status of billing and reimbursement process to ensure account resolution
- Communicate with customers via phone, email or in-person to obtain payments on outstanding bills
Direct Support Professional, Residential
Aim Services
Long Island
08.2018 - 12.2019
- Successfully modeled appropriate social norms and taught how to carry out daily activities, as well as develop decision-making skills necessary to achieve independent living.
- Facilitated various 'real-life' activities including money management and banking, integration, and socialization while in public settings.
- Provided training that covered preventative safety, behavior management, and maintaining a healthy lifestyle.
- Documented all activities and finances in order to adhere to company policies and federal regulations.
Education
Associate Degree - Liberal Arts
Suffolk County Community College
Brentwood, NYBusiness Management -
SUNY Farmingdale
Farmingdale, NYSkills
- Interpersonal Skills
- Leadership
- Sales
- Time Management Skills
- Problem Solving
- Organizational Skills
- Full-cycle recruitment
- Relationship building and management
- Performance measurement
- Adaptability and flexibility
Career Achievements
- Surpassed sales quota consistently and increased sales.
- Successfully maintained and exceeded company upsales objectives.
- Consistently ranked within the top 5 performers for commission attainment over the last 2+ years.
- Awarded most outbound calls Y-T-D 2 years in a row.
Areas Of Strength And Expertise
- Interpersonal Skills
- Leadership
- Relationship Building
- Active Listening
- Sales
- Time Management Skills
- Problem Solving
- Recruitment
- Organizational Skills
Timeline
Healthcare Recruiter
Amergis Healthcare Staffing
09.2021 - Current
Senior Customer Service Representative
Enterprise Rent-A-Car
08.2019 - 09.2021
Direct Support Professional, Residential
Aim Services
08.2018 - 12.2019
Associate Degree - Liberal Arts
Suffolk County Community College
Business Management -
SUNY Farmingdale