Stephen D. Schester
Tampa,Florida
Summary
Resilient leader with extensive military background, unafraid of challenges, focused on providing support to those in need and giving back to veteran peers.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Owner of handyman franchise
TruBlue of North Tampa
Tampa, Florida
11.2022 - 04.2024
- Ensured customer satisfaction through effective completion of home repair projects.
- Achieved eighteen five-star Google reviews, including positive feedback on thumbtack.com.
- Supervised two reliable employees performing home repairs across Tampa locations.
- Delegated tasks to lead technician and managed payment collection from customers.
- Utilized off-duty hours to engage with customers, businesses, and employees throughout Tampa Bay.
- Participated in weekly networking events, providing business updates and fostering relationships.
Air Force Retirement
06.2021 - 11.2022
- Commenced Air Force retirement and moved to Michigan for family obligations.
Public Affairs Superintendent
HQ, Air Force Reserve Command Public Affairs
04.2017 - 05.2021
- Chaired photography and public affairs programs for 570 members across 44 offices, ensuring compliance with Department of Defense policies.
- Managed a television and motion picture production contract worth over $185,000 annually, providing year-round technician support and high-end media equipment.
- Oversaw 350 Adobe software accounts for 45 public affairs offices, ensuring timely updates for mission readiness.
- Modernized aerial photography program, improving training for military photographers and fostering safe aircrew-photographer interactions.
- Coordinated Adobe Premiere and photography workshops valued at over $47,000 for 168 public affairs students, enhancing storytelling capabilities.
- Achieved certification in Office of Professional Manpower Facilitator Course to improve leadership capabilities. to strengthen leadership skills.
- Completed over 100 hours of training as security manager, laying groundwork for future security clearances.
- Served as alternate social media facilitator for Chief of Air Force Reserve Command’s Facebook page.
Operations Manager
4th Combat Camera Squadron
March Air Reserve Base, CA
09.2013 - 04.2016
- Supported commander as executive officer, overseeing squadron operations for 125 personnel.
- Managed squadron programs to ensure timely execution of daily events and updates to commander.
- Authored 18 decoration packages, resulting in four promotions and recognition through Air Force medals.
- Facilitated commander briefings, reducing average duration from 90 minutes to 45 minutes.
- Developed efficient equipment sign-out process, optimizing distribution for 130 items valued over $120K.
- Streamlined processes to improve efficiency in operational execution and resource management.
Career Advisor
4th Combat Camera Squadron
March Air Reserve Base, CA
10.2011 - 09.2013
- Counseled and led 95 personnel on career progression, retraining, and re-enlistment.
- Achieved top rank among 15 Career Assistance Advisors with 90% retention rate for eligible personnel.
- Completed enlistment paperwork to ensure timely processing and uninterrupted legal status.
- Informed personnel of Air Force career retention bonuses and promotion opportunities, enhancing job satisfaction.
- Provided one-on-one counseling sessions to address career goals and challenges.
Education
Bachelor’s degree - Organizational Leadership
Azusa Pacific University
Azusa, CaliforniaSkills
- Customer service
- Project management
- Quality assurance
- Team supervision
- Customer relationship management
- Operations management
Certification
American Red Cross Adult CPR/AED, 02/01/24 - 02/28/26
Military Education
- Air Force Senior NCO Academy, Maxwell Air Force Base, Alabama
- Certificate of Completion of the Leadership Development Program, Mercer University, Macon, GA
Accomplishments
Air Force Reserve Command Outstanding Communication award for Senior Noncommissioned Officer, 2019
Timeline
Owner of handyman franchise
TruBlue of North Tampa
11.2022 - 04.2024
Air Force Retirement
06.2021 - 11.2022
Public Affairs Superintendent
HQ, Air Force Reserve Command Public Affairs
04.2017 - 05.2021
Operations Manager
4th Combat Camera Squadron
09.2013 - 04.2016
Career Advisor
4th Combat Camera Squadron
10.2011 - 09.2013
Bachelor’s degree - Organizational Leadership
Azusa Pacific University