Stephen Wood
Wallins Creek,USA
Summary
Dynamic and results-driven Product Sales Specialist with 20+ years of experience in technical sales, applications engineering, and field service. Proficient in analyzing client needs and developing tailored solutions. Strong analytical skills to identify market trends and create targeted sales strategies. Skilled in building and nurturing long-term client relationships to drive sales growth. Strong communicator with the ability to convey complex technical concepts in a concise and persuasive manner. Adept at conducting product demonstrations, training sessions, and articulating value propositions effectively. Proven expertise in developing training materials and programs to educate clients and internal teams. Demonstrated success in collaborating with cross-functional teams to deliver comprehensive solutions to clients.
Diligent Desired Position with proven background in driving product sales and enhancing customer relationships. Skilled in leveraging product knowledge to exceed sales targets and support business growth. Demonstrated expertise in communication and problem-solving to consistently meet client needs.
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
13
13
years of professional experience
Work History
Sensors and Safety Product Sales Specialist North America
Datalogic, Inc
Plano, TX
01.2018 - 01.2024
- Led sales process from initial product inquiry to final sale completion. Developed tailored product solutions and sales strategies to meet the unique needs of customers. Established and maintained strong relationships with key clients, serving as the primary point of contact and addressing inquiries, concerns. Conducted product training sessions for current and new offerings. Provided product demonstrations and presentations to prospective clients, highlighting key features, benefits, and competitive advantages to secure new business opportunities. Collaborated with sales teams to provide guidance on product specifications and features.
- Conducted training for sales team members on sensor technology, including accompanying them on initial joint calls to enhance classroom teachings.
- Collaborated to develop Safety BOM based on customer feedback for improved sales processes.
- Developed and assembled all demonstration equipment to support sales efforts.
Applications Engineer / Inside Sales/ Regional Sales Manager
Contrinex Inc.
Carrollton, TX
01.2013 - 01.2018
- Facilitated launches of new products, delivered field training, and conducted market research for pricing strategies. Managed internal and external sales operations, supported partners from quotes to deal closures. Oversaw recruitment and termination of distributors. Provided assistance with brand labeling for products. Executed diverse marketing initiatives, including video creation, trade show participation, and newsletter dissemination. Presented sales reports, KPIs, and progress updates to senior management, providing insights and recommendations for strategic decisions. Identified key accounts and developed strong relationships with clients to drive retention and foster long-term partnerships.
- Developed and provided technical solutions for US and Canadian Markets, resulting in a 12% revenue increase.
- Achieved a 36% growth in territory revenue in 2016 while serving as RSM until a suitable replacement was found.
- Developed and designed university courses focused on Sensors and Safety.
Maintenance Lead
Kern Inc.
Grove City, OH
01.2011 - 01.2013
- Performed maintenance, installations, and repairs on high-speed mailroom automated machinery. Coordinated scheduling and prioritization of maintenance tasks to ensure optimal equipment performance. Regularly inspected and assessed equipment to identify issues, troubleshoot problems, and implement timely repairs. Conducted training sessions for operators and new technicians. Oversaw inventory management, ordering spare parts and supplies, and maintaining adequate stock levels to support maintenance activities. Collaborated with department managers to develop preventive maintenance programs and strategies.
- Implemented predictive maintenance strategies resulting in a 15% decrease in maintenance expenses.
- Mentored junior technicians to enhance their skills and knowledge.
Education
AAS - Computer Programming and System Design
American Business & Technology University
St. Joseph, MOLiberal Arts - undefined
Harrisburg Area Community College
Harrisburg, PAtechnical schools specializing in Aviation Electronics and Calibration
United States Navy
Millington, TNSkills
- Technical Sales
- Lead Generation
- Product Demonstrations
- Sales & Marketing
- Sales Pipeline Management
- Market Research & Analysis
- Customer Relationship Management (CRM)
- Customer Retention
- Cross-Functional Collaboration
Additional Experience
- Customer Service Engineer, Bowe Bell and Howell, Durham, NC
- Field Service Engineer, Automated Packaging Systems, Streetsboro, OH
- Maintenance Mechanic, Frito-Lay Inc., Irving, TX
- Applications Engineer, Product Handling Division, Heat and Control, Carrollton, TX
- Field Service Engineer, Packaging Service Department, Heat and Control, Carrollton, TX
- Petty Officer 3, Aviation Electronics Technician, Shift Manager, United States Navy, Miramar Naval Air Station
Timeline
Sensors and Safety Product Sales Specialist North America
Datalogic, Inc
01.2018 - 01.2024
Applications Engineer / Inside Sales/ Regional Sales Manager
Contrinex Inc.
01.2013 - 01.2018
Maintenance Lead
Kern Inc.
01.2011 - 01.2013
AAS - Computer Programming and System Design
American Business & Technology University
Liberal Arts - undefined
Harrisburg Area Community College
technical schools specializing in Aviation Electronics and Calibration
United States Navy