Stephen Faeh

Dependable professional with strong background installing, maintaining, and repairing systems. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.

I'm 19 years young and am eager to learn more to develop my skills further. From ages 1-8 I lived in Peru which has allowed me to interact with a wide variety of people and cultures.

• Summer Sales Associate, 05/2022, 08/2022, Aptive Environmental, Dallas, US, Cultivated strong customer relationships through efficient service, achieving 50k in revenue, Implemented cross-selling and upselling techniques based on client interests and tastes, increasing total profits per customer., Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Insurance Agent, 12/2021, 05/2022, Allstate, Bozeman, US, Maintained high standards of customer service by building relationships with clients., Responded to customer calls swiftly to resolve issues and answer questions., Determined client needs and financial situations by listening and scheduling fact-finding appointments., Building Customer Loyalty, Flexible Hours, Built relationships with clients using active listening and issue resolution to provide excellent service., Spent ample time with each customer, verbally reviewing and explaining documents for client comprehension.
• Mover, 08/2020, 01/2021, TWO MEN AND A TRUCK International, Kalispell, MT, Arranged items at destination according to customer requests and instructions., Prepared pallets of boxes for easy transportation between customer and storage locations., Maintained inventory of shipping materials and supplies., Moved furniture and boxes using utility dolly and truck ramp., Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered or distributed.
• Front Desk Attendant, 07/2018, 08/2020, World Gym, Kalispell, MT, Updated customer accounts with add-on charges, minibar use and service bills., Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention., Kept accounts in balance and ran daily reports to verify totals., Contacted staff and maintenance department immediately to resolve issues., Attended to needs of visitors by aiding and providing customer service in fast-paced environment.

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and creating loyal customers. Consistently recognized for sales performance and excellence in customer service.

• working out
• skiing
• fishing
• hunting