Stephen Finley
Knoxville,United States
Summary
Driven professional with a proven track record at Belle Meade Country Club, showcasing exceptional customer service and team leadership. Excelled in critical thinking and MS Office, significantly enhancing member satisfaction and operational efficiency. Recognized for outstanding contributions with the Employee of the Month award, demonstrating a commitment to excellence and a positive, results-driven approach. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
5
5
years of professional experience
Work History
Pro Shop
Williams Creek Golf Course
Knoxville, United States
05.2023 - 06.2024
- Assist customers with golf equipment selection, enhancing their experience and driving sales
- Manage inventory and restock merchandise, ensuring product availability and organization
- Handle cash transactions and maintain accurate financial records, contributing to smooth operations
- Coordinate with team members to ensure efficient workflow and excellent customer service
Outside Services
Belle Meade Country Club
Nashville, United States
12.2019 - 01.2022
- ensured availability and maintenance, enhancing member satisfaction.
- Coordinated daily operations, improving service efficiency and response times
- Trained and supervised new staff, fostering a collaborative and supportive work environment
- Employee of the Month of October
Education
Bachelor's Degree - Political Science, Minor in English
The University of Tennessee-Knoxville
Knoxville12.2024
Skills
- Team Leadership
- Critical Thinking
- Customer Service
- Time Management
- Good Telephone Etiquette
- Research
- Conflict Resolution
- Active Listening
- Written Communication
- Friendly, Positive Attitude
- MS Office
- Attention to Detail
- Excellent Communication
References
- Nate Overman, Belle Meade Country Club, +1 (217) 714-9116
- Lee Whitehead, Williams Creek Golf Course, +1 (865) 805-4040
Personal Information
Age: 22
Accomplishments
- Employee of the Month
Languages
French
Limited
Timeline
Pro Shop
Williams Creek Golf Course
05.2023 - 06.2024
Outside Services
Belle Meade Country Club
12.2019 - 01.2022
Bachelor's Degree - Political Science, Minor in English
The University of Tennessee-Knoxville
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