Summary
Overview
Work History
Education
Skills
Timeline
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Vickie Wilson=Fritts

Springfield,OH

Summary

Dynamic professional with proven success at Jenny Craig Weight Loss Center, excelling in customer service and problem-solving. Enhanced sales by 20% through strategic initiatives and team collaboration. Adept at multitasking and maintaining composure under pressure, with strong organizational skills and attention to detail. Recognized for building lasting client relationships and driving business growth.

Overview

2026
2026
years of professional experience

Work History

Pro Shop

St Augustine Shores Golf Club
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.

Staff Counselor

Clark Conty Childrens Home

Office position forum, rental business showing apartments houses for rent, coordinating repairs. Move outs Cleanups, hiring people to do cleanouts and repair works and just making sure it gets done on time filling out.

Contracts for rental agreements with new clients processing rent

Customer Service Manager

Mam Holdings
08.2011 - Current

Office position forum, rental business showing apartments houses for rent, coordinating repairs. Move outs Cleanups, hiring people to do cleanouts and repair works and just making sure it gets done on time filling out.

Contracts for rental agreements with new clients processing rent

Personal Assistant

Signa Insurance NFL 88 Plan
08.2017 - 01.2023
  • Managed scheduling and calendar coordination for executives, ensuring efficient use of time.
  • Assisted in preparing reports and presentations, contributing to informed decision-making processes.
  • Coordinated travel arrangements and logistics, optimizing travel efficiency for team members.
  • Provided training and support to new staff, fostering a collaborative team environment.
  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Displayed absolute discretion at handling confidential information.
  • Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
  • Coordinated events and functions with attention to detail ensuring successful execution.
  • Kept detailed track of household and maintenance inventory and schedules.
  • Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
  • Monitored expenses closely, maintaining an organized filing system for easy access to financial records.

Sales Manager

Jenny Craig Weight Loss Center
08.1990 - 01.2006
  • Trained and mentored team members to enhance performance and achieve sales targets.
  • Analyzed customer feedback to refine service offerings and improve client satisfaction rates.
  • Managed inventory levels and ensured product availability aligned with sales forecasts.
  • Conducted regular performance reviews to identify areas for improvement among staff members.
  • Established strong relationships with clients, resulting in increased loyalty and referrals.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Attended industry events and conventions to expain sales opportunities.
  • Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
  • Spearheaded launch of new products, conducting market research and guiding development team on customer needs.
  • Boosted customer retention rates, establishing robust follow-up system and personalizing client interactions.

Education

Business Administration

Univetsity of Phoenix
Jacksonville, FL

High School Diploma -

Shawnee High School
Springfield, OH
05.1982

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Excellent communication

Timeline

Personal Assistant

Signa Insurance NFL 88 Plan
08.2017 - 01.2023

Customer Service Manager

Mam Holdings
08.2011 - Current

Sales Manager

Jenny Craig Weight Loss Center
08.1990 - 01.2006

Pro Shop

St Augustine Shores Golf Club

Staff Counselor

Clark Conty Childrens Home

Business Administration

Univetsity of Phoenix

High School Diploma -

Shawnee High School