STEPHEN FITZGERALD

Coordinate logistics for equipment rentals and sales. Manage inventory levels and track equipment availability using On The Go and Rentalman. Strive to grow a diverse customer portfolio with exceptional service and strong customer relationships. Responsible for all stages of a rental cycle, from quoting to invoicing. Provide full support for the branch's TSRs.

Assisted with all business operations while building work relationships with staff and clients, resulting in profitability and an efficient and productive team.

Part of startup of successful business while developing and initiating the marketing strategy. Created website for online retail and was Involved in all aspects of the day-to-day running of the store.

Helped build business revenues from the region from AUD$2.8m in 2011 to over AUD$5m by 2015. Identified market business opportunities, then created strategies to secure these opportunities.New business development, contract negotiations and account management, providing up to date management reporting on all sales activities and planning.

Built & maintained an active customer base along M4 corridor and Identified new prospects & markets. Managed quotes and negotiated pricing when dealing with external vendors. Spearheaded the branch's move into the Signage Industry. Reported to the General Manager, providing detailed accounts of all customer visits, enquiries & orders and provided external support for all branch customers.

Managed a portfolio of key personal accounts with an annual GP of approx £1.2 Million. Worked to daily, weekly & monthly Sales targets. Sourced material for customers, dealing with Mills & other stockists in the UK & around Europe. Financial analysis and forecasting to maximize revenue, gross margin and performance of accounts.

Worked in a target-oriented team. Managed the entire sales process, from lead generation to sale. Generated and pursued sales enquiries across the Midlands. Maintained up to date activities/events using Goldmine & SalesForce Databases. Contributed to the sales forecasting process & evaluating sales probabilities.

Developed engaging lesson plans for diverse language learners. Facilitated interactive classroom discussions to enhance speaking skills, dealing with classes of up to 20 students.

Worked to meet weekly and monthly sales goals Dealt with existing clients, whilst continuing to source new ones. Responsible for invoicing for the company's customers.

Assisted in creation of company's database. Notified all customers on progress of their cases. Worked closely with sales and surveying departments. Dealt with customer complaints both in person and by telephone.