Stephen Francik
Napa,CA
Summary
Adept at enhancing customer satisfaction and streamlining operations, I leveraged my team player attitude and food safety expertise at West Won Bread to produce top-quality baked goods. My background also includes IT support at Net-Flow, where I optimized technology use, demonstrating my ability to adapt and excel in diverse roles.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Baker
West Won Bread
10.2022 - 07.2024
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Bakery Counter Staff Member
Whole Food Market
03.2022 - 10.2022
- Reduced waste by closely monitoring expiration dates of products on display shelves, rotating stock accordingly.
- Supported bakery operations through proper handling, storage, and labeling of ingredients and finished products.
- Enhanced customer satisfaction by providing prompt and courteous service at the bakery counter.
- Assisted bakers in producing high-quality baked goods by accurately measuring ingredients and following recipes as needed.
Delivery Driver
Amazon DSP
10.2021 - 03.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
IT Technician
Net-Flow
07.2017 - 12.2020
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
Signing Specialist
Target
10.2014 - 07.2017
Education
High School Diploma -
Napa High School
Napa, CA06.2004
Skills
- Team Player
- Customer Service
- Active listener
- Food safety and sanitation
Certification
ServSafe Food Manager Certification
Timeline
Baker
West Won Bread
10.2022 - 07.2024
Bakery Counter Staff Member
Whole Food Market
03.2022 - 10.2022
Delivery Driver
Amazon DSP
10.2021 - 03.2022
IT Technician
Net-Flow
07.2017 - 12.2020
Signing Specialist
Target
10.2014 - 07.2017
High School Diploma -
Napa High School
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