Stephen Funes
Hermosa Beach,CA
Summary
Accomplished professioal [Job Title] with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
19
19
years of professional experience
Work History
Office Manager / Property Supervisor
Larchmont Housing
Hermosa Beach, Hermosa Beach
09.2011 - 07.2022
- Introduced prospective tenants to types of units available and performed tours of premises.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
- Completed final move-out walk-throughs with tenants to identify required repairs.
Ach Fraud Investigator
California Bank And Trust
Los Angeles, California
01.2002 - 01.2010
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity. Heavy customer service thru out the day.
- Conducted prompt and thorough investigations on referred files.
- Balanced out the Ach Department daily.
- Heavy phone coverage.
- Analyzed large amounts of Credit card fraud to insure security.
- Contacted customers directly to notify of fraudulent activity and minimize impacts.
- Provided exemplary level of customer service to clients and company personnel.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Demonstrated respect, friendliness and willingness to help wherever needed. A team player.
Education
High School Diploma -
Saint Monica High School
Santa Monica Ca,06.1985
Skills
- Strong computer skills
- Exceptional interpersonal and client service skills
- Detail orientated
- Team player
- Ability to work in a fast-paced, evolving environment
- Goal oriented professional
- Dispute Handling
- Financial Operating Systems
- Background Check Investigations
- Spreadsheet Tracking
- Creative and Adaptable
Timeline
Office Manager / Property Supervisor
Larchmont Housing
09.2011 - 07.2022
Ach Fraud Investigator
California Bank And Trust
01.2002 - 01.2010
High School Diploma -
Saint Monica High School
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