Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephen Gallagher

Carlsbad

Summary

Experienced Technical Training Instructor with background in developing and delivering technical training programs. Strengths include curriculum development, learner engagement strategies, and adaptability to new technologies and software. Previous work resulted in enhanced team performance through improved technical skills. Committed to facilitating learning by translating complex technical concepts into understandable and actionable information.

Overview

3
3
years of professional experience
1978
1978
years of post-secondary education

Work History

Technical Training Instructor

USR Technical Services
Carlsbad
02.2022 - 06.2025
  • Developed training materials for technical equipment and software usage.
  • Delivered hands-on instruction to diverse learner groups in technical skills.
  • Assessed learner progress through practical evaluations and feedback sessions.
  • Maintained training records and documentation for compliance purposes.
  • Supported team initiatives by mentoring junior instructors and sharing resources.
  • Provided ongoing support for trainees after completion of courses.
  • Created instructional materials such as student handouts, PowerPoint presentations, and job aids.
  • Participated in professional development activities to stay current with industry trends.
  • Analyzed feedback from participants regarding effectiveness of instruction methods used.
  • Adapted existing course material to meet specific needs of individual learners.
  • Conducted classroom instruction on a variety of topics related to the company's products and services.

Education

Master of Science - Operations Management

University of Arkansas
Fayetteville, AR
01.1987 - 08.1989

Bachelor of Science - Elementary School Teaching

Plymouth State University
Plymouth, NH
08.1971 - 05.1975

Keene High School
Keene, NH

Skills

  • Instructional design
  • Technical documentation
  • Software training
  • Equipment operation
  • Curriculum development

Timeline

Technical Training Instructor

USR Technical Services
02.2022 - 06.2025

Master of Science - Operations Management

University of Arkansas
01.1987 - 08.1989

Bachelor of Science - Elementary School Teaching

Plymouth State University
08.1971 - 05.1975

Keene High School