Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephen Garcia

Holt,MI

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

3
3
years of professional experience

Work History

Sales Representative

Advanced Wireless Partners
07.2024 - Current
  • Build relationships with customers and community to promote long term business growth.
  • Serve customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Inform customers of promotions to increase sales productivity and volume.
  • Exhibit good communication skills when working with clients, with initial interaction and follow ups to close deals.

Property Maintenance Technician

Westbay Management
01.2025 - 04.2025
  • Ensured tenant satisfaction by promptly addressing maintenance requests and resolving issues in a timely manner.
  • Coordinated successful unit turnovers between leases by quickly completing necessary repairs and cleaning tasks within tight deadlines.
  • Maintained a safe work environment by adhering to company safety policies and procedures during all maintenance tasks.
  • Coordinated with property management to prioritize and schedule maintenance tasks effectively.

Strategic Support Associate

Jackson National Life
01.2024 - 01.2025
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues, resulting in increased client satisfaction.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Serve as a resource to new Strategic Support Associates hired into the customer care center to answer questions and provide direction as needed.

Intern

Alro Steel Corporation
05.2022 - 09.2022
  • Properly cleaned and maintained the warehouse by adhering to documented procedures.
  • Packaged steel bar and sheet orders, utilizing attention to detail skills to ensure the orders completed to customer satisfaction.


Education

High School Diploma -

Life Tech Academy
Lansing, MI
06-2022

Skills

  • Customer service
  • Accuracy and attention to detail
  • Follow-up skills
  • Administrative support
  • De-escalation techniques

Timeline

Property Maintenance Technician

Westbay Management
01.2025 - 04.2025

Sales Representative

Advanced Wireless Partners
07.2024 - Current

Strategic Support Associate

Jackson National Life
01.2024 - 01.2025

Intern

Alro Steel Corporation
05.2022 - 09.2022

High School Diploma -

Life Tech Academy

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