Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephen Garrett

Washington,DC

Summary

Compassionate Community Support Worker known for productivity and efficiency in task completion. Possess specialized skills in client advocacy, crisis intervention, and community resource navigation. Excel at communication, empathy, and problem-solving to enhance support for diverse populations.

Overview

8
8
years of professional experience

Work History

Community Support Worker

Preventive Measures
Washington, DC
03.2024 - Current
  • Provided emotional support and encouragement throughout treatment process.
  • Developed individualized plans for clients and monitored progress towards goals.
  • Responded quickly to emergency situations involving clients in order to protect their safety.
  • Facilitated recreational activities that encouraged socialization and skill development.
  • Provided support to individuals with disabilities in activities of daily living.
  • Promoted community resources through printed marketing material, email newsletters and social media campaigns.
  • Maintained accurate records of client progress, services provided, and any issues encountered.
  • Provided assertive community-based rehabilitation and case management services to high-risk mentally ill patients.
  • Organized social events to promote community involvement among clients.
  • Interviewed potential clients, collecting personal information to determine eligibility for social assistance.
  • Provided emotional support and encouragement during difficult times.
  • Supported individuals with facility-based planned activities in home and community settings.
  • Administered medication in accordance with house guidelines to patients, tracking it on daily MAR.
  • Counseled clients on mental health issues such as depression, anxiety, substance abuse.
  • Developed appropriate treatment plans focusing on each individual's needs.
  • Ensured the physical safety of each client through regular check-ins and monitoring of behaviors.
  • Educated families about available resources within the community.
  • Coordinated with other agencies to ensure comprehensive services were provided to clients.
  • Supervised community outings, enabling clients to achieve maximum personal independence.
  • Built partnerships with related organizations to develop support and gain greater attention for important issues.
  • Held care conferences with residents and families to review resident health and condition.
  • Guided clients through transition to independent living within community.
  • Collaborated with other professionals such as physicians or therapists to coordinate care plans.
  • Engaged in crisis intervention procedures to prevent or facilitate hospitalization.
  • Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
  • Participated in team meetings, providing input regarding client care plans.
  • Created a safe environment by identifying potential risks and implementing appropriate interventions.
  • Monitored medications and assisted with medication administration as needed.
  • Made referrals to utilize community resources for resident's needs.
  • Promoted effective working relationships with service providers and forged collateral contacts to support and deliver community-based approach.
  • Conducted home visits to assess client needs and provide guidance and resources.
  • Supervised daily hygiene and skills to promote self-sufficiency.
  • Provided transportation for clients to various appointments or activities as required.
  • Administered operating budgets, enforcing internal expense-monitoring controls.
  • Worked with law enforcement and local child advocacy centers to conduct forensic interviews for abused children.
  • Maintained accurate records and documented client data in company databases.
  • Developed and implemented fundraising approaches to raise money for cause.
  • Empowered patients and families to negotiate with resource providers and make decisions on own behalf.
  • Collaborated with community members to educate public regarding issues such as drug abuse prevention and traffic safety.
  • Consulted and collaborated with other professionals to provide continuity of patient-family care.
  • Supported clients during medical appointments, advocating on their behalf when needed.
  • Prepared petitions, complaints and subpoenas for abuse cases presented in court.
  • Assisted clients in developing life skills and independent living abilities.
  • Served as an advocate for clients in securing resources such as housing, employment.
  • Interviewed patients or members via phone or in-person to gather personal and sensitive information and determined eligibility for various outreach programs.
  • Developed positive relationships with clients while maintaining professional boundaries.
  • Referred clients to substance abuse treatment programs and outpatient dual diagnosis treatment programs.
  • Followed and evaluated individualized support care plans to increase personal development.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Maintained updated knowledge through continuing education and advanced training.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Worked with cross-functional teams to achieve goals.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Updated and maintained databases with current information.
  • Identified needs of customers promptly and efficiently.
  • Achieved cost-savings by developing functional solutions to problems.

Heavy Equipment Operator

Holcim
Clinton,MD, Maryland
06.2022 - Current
  • Learned about new equipment and related attachments while maintaining knowledge of items used daily to meet job requirements.
  • Positioned or moved loads in response to hand or audio signals from crew members.
  • Employed heavy equipment operation best practices resulting in minimal complaints or incidents.
  • Assisted drivers, equipment operators, and other employees in grouping and sorting materials.
  • Loaded and offloaded rocks, debris and other materials from heavy equipment.
  • Inspected and replaced worn vehicle parts to maintain safety and longevity.
  • Operated multiple pieces of heavy equipment in a safe and efficient manner to excavate land for construction projects.
  • Used hitches to select and fasten bulldozer blades or other attachments to tractors.
  • Carried out preventative maintenance on heavy or specialized equipment.
  • Communicated with clients and studied plans and diagrams to establish work requirements.
  • Followed signals from ground crew and other operators to safely move materials and prevent dangerous interactions or missed cues.
  • Maintained detailed records of hours worked, materials used, and completed jobs.
  • Managed inventory of supplies and equipment necessary for daily operations.
  • Oversaw proper PPE use to facilitate working conditions compliant with safety regulations.
  • Performed minor service on equipment and referred complicated mechanical issues to appropriate personnel.
  • Operated heavy equipment to demolish current structures, remove plants or trees and clear property of debris.
  • Compiled job cost estimates by determining detailed scope of projects and estimating material and labor costs.
  • Signaled operators to guide movement of tractor-drawn machines.
  • Identified, tagged, and notified drivers of prohibited items to secure safe environment.
  • Operated equipment to move and position raw materials or finished components.

Skilled Laborer

Total Civil Construction
Lanham, Maryland
03.2020 - 06.2022
  • Assembled prefabricated steel trusses for use in buildings.
  • Displayed high standards for quality workmanship and routinely double-checked work.
  • Dug ditches or trenches, backfilled excavations or compacted and leveled earth to grade specifications.
  • Used hand tools to spread gravel, asphalt and other materials over surfaces.
  • Controlled traffic passing near, in or around work zones.
  • Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
  • Filled trenches and holes using shovels and compactors to job site specifications.
  • Cleaned up work areas after completing assigned tasks.
  • Inspected sites before and after construction projects.
  • Removed old paint from surfaces using a variety of methods including sanding, scraping and chemical solutions.
  • Positioned, aligned or sealed concrete wall sections or pipes.
  • Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
  • Controlled traffic to protect work site integrity, crew safety, and general public welfare.
  • Operated equipment with strong focus on safety and ground communication.
  • Gained independent working skills and guided and mentored less experienced team members.
  • Performed demanding physical work over extended periods and modeled positive attitude.
  • Demonstrated best safety practices working at heights and lifting various objects.
  • Lubricated, cleaned or repaired machinery or equipment.
  • Installed sewer, water or storm drain pipes using pipe-laying machinery or laser guidance equipment.
  • Measured, cut and bent metal pieces using hand tools or machinery.
  • Tended pumps, compressors or generators to provide power or heat or move materials.
  • Loaded or unloaded building materials to distribute machinery or tools.
  • Repaired or replaced broken parts on machinery or equipment as needed.
  • Understood how to operate and maintain job site equipment safely and for maximum productivity.
  • Moved materials, supplies and equipment around the worksite as needed.

Laborer

TSG Solutions
Washington, Dc
03.2019 - 02.2020
  • Controlled traffic passing near, in or around work zones.
  • Performed regular servicing and preventive maintenance on assigned equipment.
  • Met company and OSHA safety guidelines for work site operations to minimize worker risk.
  • Performed regular checks of equipment for proper operation and safety compliance.
  • Measured, marked or recorded openings or distances to construction layout areas.
  • Organized tools, supplies, and equipment needed for specific jobs according to instructions provided by supervisor.
  • Loaded and unloaded daily material shipments, keeping products organized and secure to prevent damage and optimize handling.
  • Tended pumps, compressors or generators to provide power or heat or move materials.
  • Lubricated, cleaned or repaired machinery or equipment.

Maintenance Technician

Oxford Manor / Howard hill Apartments
Washington, DC
02.2017 - 01.2019
  • Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities.
  • Checked electrical components to identify defects and hazards and make necessary adjustments.

Removal Bulk Trash and other Unwanted Items off the property.

Conduct general upkeep procedures including performing maintenance repairs on the properties.

Safeguard and store tools ,material, supplies and other company resources required of execute work.

Interact with tenants in a professional and respectful manner.

Report all maintenance issues Property Management

Education

HVACR - HVACR/Elercity

Four Walls
Washington, DC

Skills

  • Drug abuse prevention
  • Housing assistance
  • Client needs assessments
  • Service planning
  • First aid and CPR
  • Data entry and reporting
  • Employment support
  • Recreational activities
  • Counseling
  • Individualized support
  • Community outreach
  • Disability awareness
  • Nutrition support
  • Life skills training
  • Personal care assistance
  • Health promotion
  • Mental health
  • Behavioral support
  • Transportation assistance
  • Commercial construction experience
  • Grounds upkeep
  • HVAC system maintenance
  • Plumbing
  • Tool management
  • Drywalling
  • Refrigeration systems
  • Snow clearing
  • Conveyor systems
  • Proficient in [software]
  • Troubleshooting strength
  • Preventive Maintenance
  • Project management
  • Roofing
  • Boiler maintenance
  • Building maintenance
  • Maintenance scheduling
  • Heat exchangers
  • Escalator maintenance
  • Industrial equipment
  • Hand tools expertise
  • Residential construction
  • Pre-operational equipment inspections
  • Maintenance procedures
  • Class A CDL
  • Project estimation and bidding
  • Machinery inspection
  • Excavation
  • Daily vehicle inspections
  • Materials movement
  • Articulated dump truck skills
  • Boomtruck operation
  • Pipeline installation techniques
  • Safety programs
  • Material spreading techniques
  • Roadway grading
  • [Equipment] operation
  • Drilling rig operation
  • Demolition procedures
  • First aid training
  • Air compressor use
  • Clean driving record
  • Construction background
  • Erosion control practices
  • Underground utility installation
  • Heavy lifting proficiency
  • Excavator attachment usage
  • Repair and maintenance
  • Vibratory roller operation
  • Equipment inspection
  • Operator support
  • Machinery installation
  • Power and hand tools
  • Worksite preparation
  • Earth grading
  • Maintenance and repair
  • Demolition
  • Form building
  • Asphalt laying
  • Sheet metal work
  • Window installation
  • Drywall installation
  • Fence building
  • Insulation application
  • Roofing installation
  • Landscaping techniques
  • Electrical installation
  • Hand and power tools
  • HVAC maintenance

Timeline

Community Support Worker

Preventive Measures
03.2024 - Current

Heavy Equipment Operator

Holcim
06.2022 - Current

Skilled Laborer

Total Civil Construction
03.2020 - 06.2022

Laborer

TSG Solutions
03.2019 - 02.2020

Maintenance Technician

Oxford Manor / Howard hill Apartments
02.2017 - 01.2019

HVACR - HVACR/Elercity

Four Walls
Stephen Garrett