Stephen Gonzalez
Brandon,FL
Summary
Professional Goals: My professional goals are to continue to grow in leadership and knowledge, excel in innovative technological applications, interact and share with team members and colleagues, and efficiently solve real-world challenges. I have the skills that will allow me to succeed in repairing the equipment in a timely and efficient manner. If offered this position, I will be able to provide your customers with excellent service, as well as expand my knowledge in a field I enjoy. Energetic Field Service Engineer with 13-year background performing repairs, installations, and troubleshooting. Committed to providing optimum service support through phone and personal visits. Proficient in investigating and troubleshooting common problems and providing efficient, courteous, and professional repair services.
Overview
16
16
years of professional experience
Work History
Field Service Engineer III
GE Healthcare
04.2012 - Current
- Performed onsite installation, modification and maintenance of systems and equipment.
- Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components.
- Repaired and calibrated systems and equipment post-installation.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
- Maintained tools and equipment, parts inventory and library of machine manuals.
- Scheduled service calls according to customer location and urgency of need.
- Inspected equipment and processes to reduce maintenance-related downtime incidents and mitigate equipment failures.
- Facilitated communication between office personnel, subcontractors and customers.
- Investigated and troubleshot [Number] product service issues weekly
Intern Engineer
General Electric Healthcare
08.2011 - 04.2012
- Assisted senior engineers and management with clerical duties to keep department functioning and workflows running smoothly.
- Maintained positive work atmosphere by building relationships with co-workers, customers, clients, and management.
- Collaborated with senior engineers on projects and offered insight.
- Studied manufacturing processes to improve overall knowledge.
Mechanic
The Parts House
09.2007 - 05.2011
- Serviced company cars for a period of time.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Education
Associate of Arts - Computer Electronics & Engineering Technology
ITT Technical Institute
Tampa, FL05.2012
Skills
- Technical Skills:
- Good with power tools and heavy machinery - Following instructions
- Ability to correlate mechanical and electrical aspects into one - Adapting new procedures
- Ability to build circuits, measure and troubleshoot them -Ability to use a digital multimeter
- Good communication skills - Meeting deadlines
- Technically and mechanically inclined -Responsible
- Prioritizing & delegating tasks - Problem-solving
- Applying information and knowledge - Providing good customer service
- Attention to detail - Self-motivated
- Customer Service
- Service Contracts
- Checking for accuracy - Ability to work well with hands
- Comprehension - Good driving skills
- Creativity - Teamwork
- Creating a positive work environment - Ability to use a voltmeter and oscilloscope
- Good data entry skills - Ability to use a function generator
Timeline
Field Service Engineer III
GE Healthcare
04.2012 - Current
Intern Engineer
General Electric Healthcare
08.2011 - 04.2012
Mechanic
The Parts House
09.2007 - 05.2011
Associate of Arts - Computer Electronics & Engineering Technology
ITT Technical Institute
Similar Profiles
Khoa NguyenKhoa Nguyen
Customs Operational Leader at GE Power, GE Healthcare, GE RenewableCustoms Operational Leader at GE Power, GE Healthcare, GE Renewable
Jesus Dominguez, RNJesus Dominguez, RN
Clinical Applications Specialist at GE HealthCareClinical Applications Specialist at GE HealthCare
Navya Anna PrinceNavya Anna Prince
Software Engineer at GE HealthCareSoftware Engineer at GE HealthCare