Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephen Haggans

Philadelphia,PA

Summary

Dynamic and results-driven professional with extensive experience as a DOT Courier at FedEx, excelling in package handling and time-sensitive deliveries. Proven track record of enhancing operational efficiency through eco-friendly driving techniques and effective communication. Skilled in vehicle maintenance and committed to safety procedures, ensuring top-notch service and client satisfaction.

Overview

8
8
years of professional experience

Work History

DOT Courier

Fedex
Fort Washington, PA
10.2024 - Current
  • Collected payment upon delivery when necessary, maintaining accurate financial records and submitting receipts to accounting promptly.
  • Coordinated with dispatchers effectively, maintaining clear communication regarding job updates, delays, or changes in delivery assignments.
  • Managed time-sensitive medical deliveries carefully, understanding the importance of prompt service in life-saving situations.
  • Reduced fuel consumption with eco-friendly driving techniques, contributing to cost savings and environmental sustainability efforts.
  • Expedited urgent shipments when required, prioritizing tasks efficiently to meet critical deadlines without compromising quality of service.
  • Contributed to team success by collaborating effectively with fellow couriers on shared routes or larger projects requiring multiple personnel resources.
  • Prepared packages for shipment by securely wrapping items, labeling accurately, and following any specific instructions provided by clients or dispatchers.
  • Assisted in resolving client issues or concerns regarding deliveries, providing timely feedback to management for continuous improvement efforts.

Driver

Delivery Distribution Solutions
Philadelphia, PA
07.2023 - 11.2024
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.

Parachute Rigger

United State Army
Fort Bragg, NC
04.2021 - 03.2023
  • Ensured parachute safety by meticulously inspecting, repairing, and repacking various types of parachutes.
  • Reduced equipment malfunctions by regularly conducting thorough inspections of all gear, including harnesses, containers, and deployment devices.
  • Developed strong relationships with vendors in the industry to secure competitive pricing on materials and equipment purchases.
  • Stayed current with industry best practices by attending regular training sessions, workshops, and conferences related to parachute rigging techniques.
  • Enhanced the efficiency of parachute rigging operations by implementing streamlined processes and organization techniques.
  • Contributed to a positive work environment by maintaining open communication channels and fostering a team-oriented atmosphere.
  • Collaborated with other rigger team members to complete large-scale projects on time and within specifications.
  • Maintained accurate records of all parachute maintenance activities for accountability and quality control purposes.
  • Consistently met or exceeded production quotas by effectively prioritizing workload and managing time efficiently.
  • Assisted in inventory management tasks such as ordering supplies, tracking usage trends, and maintaining optimal stock levels for efficient operation.
  • Packed and rigged parachutes and life rafts.
  • Increased overall safety awareness among staff through routine safety briefings and demonstrations on proper equipment handling procedures.
  • Proactively identified potential safety hazards within the workspace, implementing corrective measures to minimize risks.

Cashier

Home Depot
Conshohocken, PA
02.2019 - 03.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier

Giant
Conshohocken, PA
10.2018 - 03.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Crew Member

McDonald's
Philadelphia
07.2017 - 09.2018
  • Collaborated with team members to complete orders.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Worked front counter, drive-thru and other areas.

Education

GED -

1199c Training And Upgrading Fund (GED School)
Philadelphia, PA
06.2020

Skills

  • Package handling
  • Loading and unloading
  • Heavy lifting
  • Warehouse operations
  • Safety procedures
  • Defensive driving
  • Hazardous materials handling
  • Vehicle maintenance
  • Weather adaptation

Timeline

DOT Courier

Fedex
10.2024 - Current

Driver

Delivery Distribution Solutions
07.2023 - 11.2024

Parachute Rigger

United State Army
04.2021 - 03.2023

Cashier

Home Depot
02.2019 - 03.2020

Cashier

Giant
10.2018 - 03.2019

Crew Member

McDonald's
07.2017 - 09.2018

GED -

1199c Training And Upgrading Fund (GED School)
Stephen Haggans