Stephen Haggans
Philadelphia,PA
Summary
Dynamic and results-driven professional with extensive experience as a DOT Courier at FedEx, excelling in package handling and time-sensitive deliveries. Proven track record of enhancing operational efficiency through eco-friendly driving techniques and effective communication. Skilled in vehicle maintenance and committed to safety procedures, ensuring top-notch service and client satisfaction.
Overview
8
8
years of professional experience
Work History
DOT Courier
Fedex
Fort Washington, PA
10.2024 - Current
- Collected payment upon delivery when necessary, maintaining accurate financial records and submitting receipts to accounting promptly.
- Coordinated with dispatchers effectively, maintaining clear communication regarding job updates, delays, or changes in delivery assignments.
- Managed time-sensitive medical deliveries carefully, understanding the importance of prompt service in life-saving situations.
- Reduced fuel consumption with eco-friendly driving techniques, contributing to cost savings and environmental sustainability efforts.
- Expedited urgent shipments when required, prioritizing tasks efficiently to meet critical deadlines without compromising quality of service.
- Contributed to team success by collaborating effectively with fellow couriers on shared routes or larger projects requiring multiple personnel resources.
- Prepared packages for shipment by securely wrapping items, labeling accurately, and following any specific instructions provided by clients or dispatchers.
- Assisted in resolving client issues or concerns regarding deliveries, providing timely feedback to management for continuous improvement efforts.
Driver
Delivery Distribution Solutions
Philadelphia, PA
07.2023 - 11.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Parachute Rigger
United State Army
Fort Bragg, NC
04.2021 - 03.2023
- Ensured parachute safety by meticulously inspecting, repairing, and repacking various types of parachutes.
- Reduced equipment malfunctions by regularly conducting thorough inspections of all gear, including harnesses, containers, and deployment devices.
- Developed strong relationships with vendors in the industry to secure competitive pricing on materials and equipment purchases.
- Stayed current with industry best practices by attending regular training sessions, workshops, and conferences related to parachute rigging techniques.
- Enhanced the efficiency of parachute rigging operations by implementing streamlined processes and organization techniques.
- Contributed to a positive work environment by maintaining open communication channels and fostering a team-oriented atmosphere.
- Collaborated with other rigger team members to complete large-scale projects on time and within specifications.
- Maintained accurate records of all parachute maintenance activities for accountability and quality control purposes.
- Consistently met or exceeded production quotas by effectively prioritizing workload and managing time efficiently.
- Assisted in inventory management tasks such as ordering supplies, tracking usage trends, and maintaining optimal stock levels for efficient operation.
- Packed and rigged parachutes and life rafts.
- Increased overall safety awareness among staff through routine safety briefings and demonstrations on proper equipment handling procedures.
- Proactively identified potential safety hazards within the workspace, implementing corrective measures to minimize risks.
Cashier
Home Depot
Conshohocken, PA
02.2019 - 03.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Giant
Conshohocken, PA
10.2018 - 03.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Crew Member
McDonald's
Philadelphia
07.2017 - 09.2018
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Worked front counter, drive-thru and other areas.
Education
GED -
1199c Training And Upgrading Fund (GED School)
Philadelphia, PA06.2020
Skills
- Package handling
- Loading and unloading
- Heavy lifting
- Warehouse operations
- Safety procedures
- Defensive driving
- Hazardous materials handling
- Vehicle maintenance
- Weather adaptation
Timeline
DOT Courier
Fedex
10.2024 - Current
Driver
Delivery Distribution Solutions
07.2023 - 11.2024
Parachute Rigger
United State Army
04.2021 - 03.2023
Cashier
Home Depot
02.2019 - 03.2020
Cashier
Giant
10.2018 - 03.2019
Crew Member
McDonald's
07.2017 - 09.2018
GED -
1199c Training And Upgrading Fund (GED School)