Summary
Overview
Work History
Education
Skills
Timeline
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Stephen Haraway

Downers Grove,IL

Summary

Dynamic Real Estate Broker at United Realty of Chicago, adept at lead generation and negotiation, fostering strong client relationships. Expert in market research and property marketing, successfully navigating complex transactions to achieve favorable outcomes. Proven ability to enhance client satisfaction through effective communication and tailored solutions in residential real estate.

Overview

5
5
years of professional experience

Work History

Real Estate Broker

United Realty of Chicago
03.2025 - Current
  • Cultivated lasting relationships with past clients through consistent follow-up contact to support their ongoing real estate needs or concerns.
  • Negotiated favorable contract terms for clients by effectively leveraging market knowledge and strong communication skills.
  • Negotiated real estate contracts to navigate transactions between buyers and sellers.
  • Facilitated successful negotiations between buyers and sellers to reach mutually beneficial agreements in a timely manner.

Cashier Team Lead

Caseys's General Stores
09.2023 - Current
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Trained team members on cash register operation and cash handling.
  • Increased customer loyalty and retention.
  • Used POS system to enter orders, process payments and issue receipts.

Low Voltage Technician

CommRaider INC.
03.2020 - 01.2023
  • Mounted panels for motion detectors, keypads and controls.
  • Installed and serviced various security, fire alarm and closed circuit TV systems for both residential and business clientele.
  • Reduced downtime, diagnosing and repairing malfunctions in low voltage systems promptly.
  • Proactively identified potential issues in low voltage systems for early resolution, preventing costly future problems.
  • Identified problematic components and wiring issues and applied troubleshooting techniques.
  • Maintained detailed records of installations and repairs to streamline future maintenance.
  • Customized security setups to meet specific client needs, enhancing protection and peace of mind.

Education

No Degree - Criminal Justice

Ferris State University
Big Rapids, MI

Skills

  • Lead generation
  • Negotiation
  • Market research
  • Agent and seller communications
  • Residential real estate
  • Property marketing
  • Home sale negotiation

Timeline

Real Estate Broker

United Realty of Chicago
03.2025 - Current

Cashier Team Lead

Caseys's General Stores
09.2023 - Current

Low Voltage Technician

CommRaider INC.
03.2020 - 01.2023

No Degree - Criminal Justice

Ferris State University