Stephen Hottmann
Toledo,OH
Summary
Energetic Table Games Dealer experienced accurately and efficiently collecting payment of wagers. Personable with superior performance in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Casino Table Games Dealer
Hollywood Casino Toledo /Firekeepers Casnio
Battle Creek, MI
05.2022 - 01.2025
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
- Contributed to team success by consistently meeting performance metrics such as speed, accuracy, and customer satisfaction scores.
- Assessed and calculated multiple players' cards against table competitors and house hands to determine round or game results, winners, correct wagers and rotation of play.
Amazon Warehouse
Amazon
Perrysburg, OH
12.2020 - 04.2022
- Reduced product damages with proper handling techniques and training for warehouse staff.
- Processed outbound orders accurately by picking merchandise according to packing slips and preparing shipments for transport.
- Unpacked and repacked items in different quantities and configurations for shipment.
Control Room Operator/Protective Service Associate
The Toledo Museum Of Art
Toledo, OH
05.2018 - 12.2020
- Employee of the Month March 2020
- Responded quickly and effectively to all security violations and alarms; fire system alarms, forced entry alarms, etc.
- Protected and inventoried priceless works of art.
- Analyzed departmental documents for appropriate distribution and filing.
High School Debate Coach
Washington Local Schools
Toledo, OH
08.2010 - 06.2018
- Monitor team of students ages 12-18 on trips around Ohio and the country.
- Prepared tournaments for large groups of students (400 to 1800)
- Helped students navigate diverse and sensitive topics to archive speaking while maintaining decorum.
- Started and maintained a mentor program for elementary students.
Customer Service Representative
Lowe's Home Improvement
Toledo, OH
04.2011 - 03.2016
- Maintained personal contact with customers through office and home visits.
- Answered questions from customers regarding materials and products.
- Organize daily business records and files
- Processed purchases and returns
Education
High School Diploma -
Whitmer High School
Toledo, OH2010
Skills
- Microsoft Office, Excellent Communication,
- CCSP Certified (Certified Cargo Screening Program)
- FEMA Incident Command System Certified
- Computer Assistance
- Material Check-In And Check-Out
- Excellent Communication
Timeline
Casino Table Games Dealer
Hollywood Casino Toledo /Firekeepers Casnio
05.2022 - 01.2025
Amazon Warehouse
Amazon
12.2020 - 04.2022
Control Room Operator/Protective Service Associate
The Toledo Museum Of Art
05.2018 - 12.2020
Customer Service Representative
Lowe's Home Improvement
04.2011 - 03.2016
High School Debate Coach
Washington Local Schools
08.2010 - 06.2018
High School Diploma -
Whitmer High School