Stephen Hughes
Summary
Customer-focused and energetic Support Representative with a passion for sports and a strong background in customer service. Proficient at resolving inquiries efficiently, providing product guidance, and ensuring a seamless customer experience. Skilled in communication, problem-solving, and working in fast-paced environments. A team player with a deep understanding of sports culture and a commitment to enhancing brand loyalty. Ready to bring enthusiasm and expertise to a dynamic sports company.
Overview
4
4
years of professional experience
Work History
Golf Course Attendant
Seward Community Golf Course
03.2024 - 08.2024
- Gained experience in providing customer service to golfers, including taking payments for green fees and cart rentals.
- Exhibited excellent communication skills by interacting with members and guests regarding their needs.
Intern
Colorado Titans
05.2024 - 07.2024
- Developed and implemented effective training and skills development strategies to improve overall team performance.
- Assisted head coach with recruiting of new players by attending scouting events and games.
Golf Course Groundskeeper
Overland Golf Course
05.2020 - 08.2023
- Completed preventive maintenance on equipment such as lawnmowers, fountains, and sprinkler systems to save money and prevent costly repairs.
- Repaired ground structures regularly, sticking to schedules, and meeting facility needs.
Education
Bachelor of Arts - Sports And Recreation Management
Concordia University Nebraska
Seward, NE05-2025
Skills
- Software troubleshooting
- Microsoft office
- Social media
- Teamwork and collaboration
- Flexible schedule
- Communications support
- Technical support
- Team development
Timeline
Intern
Colorado Titans
05.2024 - 07.2024
Golf Course Attendant
Seward Community Golf Course
03.2024 - 08.2024
Golf Course Groundskeeper
Overland Golf Course
05.2020 - 08.2023
Bachelor of Arts - Sports And Recreation Management
Concordia University Nebraska
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