Stephen Jacob
New Braunfels
Summary
Motivated and detail oriented IT professional, with certifications from CompTIA and Microsoft. Seeking a Data Services Engineer position where I can leverage my technical expertise, analytical problem-solving abilities. I am eager to expand my skill set and knowledge in data engineering, data processing, and digital integrations while helping organizations make informed, impactful decisions through reliable and scalable data solutions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Computer Field Technician I
Judson ISD
San Antonio
03.2024 - Current
- Fulfilled work orders for teachers and staff, ensuring timely resolution of technical issues across campuses and facilities.
- Installed and configured computer systems for educational staff and classrooms.
- Provided technical support to faculty and students for various software applications.
- Diagnosed and resolved hardware malfunctions in computers and peripherals.
Hardware and Setups Technician
Contigo technology
Austin
12.2022 - 02.2024
- Installed, Configured, and maintained computer hardware and peripherals, ensuring optimal performance and functionality.
- Set up workstations, probes, and additional equipment to ensure readiness for operational use.
- Configured user accounts in MS 365 and G-suite while performing hardware troubleshooting to resolve technical issues.
Education
Informational Technology and Systems Administration
MyComputerCareer
Remote08-2022
Skills
- Active Directory administration
- Mobile device management
- Troubleshooting expertise
- VPN and DNS management
- Azure cloud services
- Microsoft 365 and SharePoint
- G Suite applications
- Command line interface (CLI)
- Telecommunications support
- Data migration processes
- Database troubleshooting
- Imaging techniques
- Thin client solutions
- Basic scripting
- Linux operating system
- Customer support
- Team collaboration
- Leadership skills
- Effective communication
- Multitasking abilities
Certification
- Comptia A+
- CompTIA Security+
- Microsoft AZ-900
- Udemy: SQL Zero to Hero
References
- Marvin Morrow, 210-215-3200, mmorrow@judsonisd.org
- Astolfo Rodriguez, 512-657-4392, Rodriguez_astolfo@yahoo.com
- Jimmy Lawrence, 512-470-6403
Timeline
Computer Field Technician I
Judson ISD
03.2024 - Current
Hardware and Setups Technician
Contigo technology
12.2022 - 02.2024
Informational Technology and Systems Administration
MyComputerCareer