Summary
Overview
Work History
Skills
Awards
Volunteer Experience
Timeline
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STEPHEN JASA

STEPHEN JASA

Go-To-Market & Sales Enablement Expert
Omaha,NE

Summary

Dynamic leader with a proven track record at PayPal, adept in relationship management and strategic planning. Spearheaded initiatives that drove a 150% increase in partnership-driven revenue, showcasing exceptional communication skills and data-driven decision-making. Excelled in fostering cross-functional collaboration, significantly enhancing partner satisfaction and operational effectiveness.

Overview

15
15
years of professional experience

Work History

Director of Strategic Partnerships

SheerID
05.2023 - Current
  • Lead the development/execution of GTM strategy, and sales enablement, driving a 150% increase in partnership-driven revenue within the first year
  • Increased revenue retention by 25%, implementing a well-structured partner ecosystem
  • Accelerate reseller relationships to acquire SMB clients with low acquisition costs and high transactional margins.

Senior Manager, Partner Success Management

PayPal
12.2019 - 05.2023
  • Led a global team dedicated to managing and enhancing relationships with PayPal's strategic partners, ensuring revenue growth $3B portfolio, product penetration, and satisfaction.
  • Surpassed revenue targets through innovative merchant attachment strategies, resulting in a notable increase in overall profitability and merchant count
  • Designed and implemented programs to ensure compliance with evolving policies and industry regulations, enhancing operational integrity and reducing risk
  • Achieved a substantial increase in Net Promoter Score (NPS) by delivering world-class support and consistently meeting or exceeding service level objectives for our top partners

Managing Partner

Caring Senior Service Fremont & Columbus Nebraska
04.2018 - 10.2020
  • Owned and operated a franchise providing non-medical in-home senior care, delivering compassionate and personalized services to the aging population
  • Oversaw operations across multiple territories, leading a team of over 75 employees and managing relationships with more than 100 clients to ensure high-quality care
  • Collaborated with doctors, hospitals, community leaders, and veterans' homes to develop comprehensive care plans tailored to the needs of seniors
  • Worked closely with families to create individualized care plans for their loved ones, fostering trust and ensuring satisfaction with services provided

Partner Manager

PayPal
03.2015 - 04.2018
  • Promoted to Partner Manager after 12 months as Partner Sales Operations Manager
  • Led strategic planning for partner development, acquisition, retention, and monetization, ensuring alignment with revenue targets
  • Acted as the primary liaison for partners, coordinating resources across sales, and marketing, and delivering services, and support to optimize partnership success

Partner Sales Operations Manager

PayPal
12.2014 - 03.2015
  • Promoted to Partner Sales Operations Manager after 2 years as a Strategic Account Manager
  • Enhanced local capabilities to align with Global Financial Services propositions, resulting in a 20% increase in operational effectiveness by optimizing internal processes
  • Built and managed strategic relationships with Chief Strategy Officers, Strategy Directors, and other key stakeholders across North America, fostering engagement within target accounts

Strategic Account Manager

PayPal
07.2012 - 12.2014
  • Promoted to Strategic Account Manager after 2 years in Associate Account Management
  • Developed and executed strategic plans that resulted in a 15% increase in revenue across key accounts
  • Built and nurtured strong relationships with stakeholders, enhancing customer satisfaction and loyalty
  • Identified and capitalized on growth opportunities, expanding product adoption by 20%

Associate Account Manager

PayPal
03.2010 - 07.2012
  • Assisted in developing and executing account management strategies to maximize revenue and meet client objectives
  • Identified upsell and cross-sell opportunities to support client growth and drive business development
  • Conducted market research and analyze customer feedback to inform strategic initiatives and optimize offerings

Skills

  • Relationship Management
  • Contract Negotiation
  • Communication Skills
  • Competitive Analysis
  • Problem Solving
  • Strategic planning and alignment
  • Cross-functional collaboration
  • Budgeting and allocation
  • Data-driven decision making

Awards

  • Climb Award, 2012, Strategic innovation award
  • Presidents Club – Friends of Sales, 2015, Operational Excellence
  • Partner Impact Award, 2021

Volunteer Experience

Omaha Hockey, Hockey Coach, 2019, Present, Volunteer hockey coach for youth teams, guiding players aged 8-10 and High school in the fundamental skills of the game while fostering teamwork, sportsmanship, and personal development. USA Hockey Coaching ID 254402369JASAI

Timeline

Director of Strategic Partnerships

SheerID
05.2023 - Current

Senior Manager, Partner Success Management

PayPal
12.2019 - 05.2023

Managing Partner

Caring Senior Service Fremont & Columbus Nebraska
04.2018 - 10.2020

Partner Manager

PayPal
03.2015 - 04.2018

Partner Sales Operations Manager

PayPal
12.2014 - 03.2015

Strategic Account Manager

PayPal
07.2012 - 12.2014

Associate Account Manager

PayPal
03.2010 - 07.2012
STEPHEN JASA Go-To-Market & Sales Enablement Expert