Stephen Johnson
Fulda,MD
Summary
Dynamic Owner/Operator at Exin Solutions Inc, adept in operations management and business planning. Enhanced customer satisfaction through exceptional service and effective complaint resolution. Streamlined processes, achieving significant cost reductions while fostering strong supplier relationships. Proven ability to hire and develop talent, ensuring a high-performing team dedicated to excellence.
Overview
26
26
years of professional experience
Work History
Owner / Operator
Exin Solutions Inc
01.1999 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
Education
Bachelor of Arts - Business Administration
University of Maryland, College Park
College Park, MD12-1983
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
Timeline
Owner / Operator
Exin Solutions Inc
01.1999 - Current
Bachelor of Arts - Business Administration
University of Maryland, College Park
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