Stephen Kastner
Provo,UT
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention, and revenue. Highly adept at training, managing, coaching, and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
4
4
years of professional experience
Work History
Sales Representative
Vivint Home Security And Automation
05.2021 - 08.2021
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Generated new leads through networking and attending industry events.
- Developed and delivered engaging sales presentations to convey product benefits.
Car Lot Manager and Detailing Specialist
Kastner Honda
06.2019 - 08.2019
- Assisted sales and service staff with moving automobiles to keep operations running smoothly.
- Added and maintained key tags, inspection decals, and window stickers for over 100 vehicles on the sales lot.
- Parked vehicles in visually appealing ways to attract customer attention and increase sales.
- Maintained an attractive, tidy parking lot for new and used car dealership.
Landscaping Technician
Self Employed
06.2017 - 08.2017
- Removed debris and waste from outdoor areas.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Trimmed greenery, shrubs, and hedges to maintain a uniform appearance.
- Cut trees and shrubs to shape and maintain the landscape.
- Monitored and evaluated the condition of trees, shrubs, lawns, and flowerbeds.
Education
Bachelor of Science - Entrepreneurship
Brigham Young University
Provo, UT04.2026
High School Diploma -
Vintage Highschool
Napa, CA06.2020
Skills
- Lead Prospecting
- Sales Forecasting
- Process Improvement
- Proposal Development
- Online Marketing
- Product Development
Languages
Spanish
Timeline
Sales Representative
Vivint Home Security And Automation
05.2021 - 08.2021
Car Lot Manager and Detailing Specialist
Kastner Honda
06.2019 - 08.2019
Landscaping Technician
Self Employed
06.2017 - 08.2017
Bachelor of Science - Entrepreneurship
Brigham Young University
High School Diploma -
Vintage Highschool