Stephen Lafakis
Chandler,AZ
Summary
Visionary owner/operator with several years of experience leading and growing businesses. Proven leader with expertise in driving company vision, directing operations, and managing employees. Successful at building strong businesses from the ground up by devising effective marketing strategies, leading sales efforts, and taking decisive actions. Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Owner/operator
Lafakis Construction
Atlanta, GA
2013.02 - Current
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Formed and sustained strategic relationships with clients.
- Conducted regular performance reviews of staff members to ensure efficiency and productivity goals were met.
- Developed business plan and budget to maximize profitability.
- Delegated work to staff, setting priorities and goals.
- Implemented cost-saving measures across departments while maintaining quality standards.
- Delivered excellent customer service to clients and fellow employees.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
- Monitored progress by establishing plans, budgets and measuring results.
- Exceeded customer satisfaction by finding creative solutions to problems.
Commercial Construction Superintendent
Trident Construction
Atlanta , GA
2020.04 - 2025.02
- Managed employees and subcontractors across different trades by adhering to protocols and best practices implementation.
- Worked closely with architects, engineers, surveyors, inspectors, owners representatives or others involved in the construction process as needed.
- Planned and managed manpower and resource requirements to support project activities.
- Communicated regularly with clients throughout the duration of the project in order to keep them informed of progress.
- Communicated with suppliers and coordinated delivery of supplies to job sites.
- Supervised projects to uphold schedule requirements and quality demands.
- Reported to management with project updates and estimated completion dates, noting delay issues.
- Directed the activities of subcontractors, vendors, and other personnel as required to meet project goals.
- Recruited and hired workers, in addition to supervising and monitoring daily performance.
- Educated employees in proper use of personal protective equipment and enforced safety requirements to minimize workplace accidents.
- Managed workers at various experience levels in construction and restoration projects.
- Maintained written daily log of job site activities for permanent records.
- Maintained high quality standards by educating general contractors on quality control.
- Established and enforced procedures and work standards, promoting team performance and safety.
Education
High School Diploma -
Ooltewah High School
Chattanooga, TN2001-05
Skills
- Sales negotiation
- Hiring
- Relationship management
- Staff training and development
- Client relationship management
- Vendor negotiation
- Documentation and reporting
Affiliations
- Health and fitness are a big part of my life. A healthy body makes for a strong healthy mind. Also love a good day on the golf course. Treating some of my clients to a ballgame or a round of golf. Enjoy hiking these beautiful mountains out here in sunny Arizona.
Certification
- Currently working on getting my Home Inspector license.
Timeline
Commercial Construction Superintendent
Trident Construction
2020.04 - 2025.02
Owner/operator
Lafakis Construction
2013.02 - Current
High School Diploma -
Ooltewah High School