Stephen Lamare
Las Vegas,NV
Summary
Dynamic food and beverage professional with extensive experience at Blue Ribbon Brassiere and Grill. Proven track record in guest relations and order accuracy, enhancing customer satisfaction. Skilled in cash handling and menu memorization, I excel in creating memorable dining experiences while training staff to uphold high service standards.
Food service professional with proven track record in delivering top-notch customer service and efficient order management. Known for strong team collaboration and adaptability to changing demands. Possesses excellent interpersonal skills and customer-focused attitude.
Overview
17
17
years of professional experience
Work History
Food Server
Blue Ribbon Brassiere and Grill
Las Vegas, NV
02.2018 - 02.2026
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Collaborated with kitchen staff to ensure timely delivery of food and beverages to customers.
- Accurately processed orders using point-of-sale system, ensuring efficient transactions for guests.
- Trained new servers on restaurant procedures, menu items, and customer service standards.
- Monitored tables to anticipate guest needs, providing proactive service throughout dining experience.
- Resolved customer complaints swiftly, promoting satisfaction and loyalty through effective communication skills.
- Assisted in hosting events, providing exceptional service to large groups and special occasions.
Food Server
The Bootlegger Italian Bistro
Las Vegas, NV
02.2014 - 11.2017
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Contributed positively to team morale through effective communication and cooperation with coworkers.
Bartender
Grimaldi's Coal Brick Oven Pizzeria
Las Vegas, NV
09.2011 - 08.2014
- Crafted and served a diverse range of cocktails and beverages to enhance guest experiences.
- Maintained cleanliness and organization of bar area, ensuring compliance with health and safety regulations.
- Trained new bartenders on drink preparation, customer service, and operational procedures for efficiency.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bar Manager
Jailhouse Hotel and Casino
Ely, NV
05.2009 - 12.2010
- Oversaw daily bar operations, ensuring high-quality service and customer satisfaction.
- Managed inventory control, optimizing stock levels and reducing waste.
- Trained and mentored staff on beverage preparation and customer interaction standards.
- Designed seasonal drink menus, enhancing customer experience and sales potential.
- Implemented cost-control measures to improve profitability while maintaining quality standards.
- Established strong vendor relationships, negotiating favorable terms for supplies and equipment.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Streamlined inventory management for optimal stock levels and reduced waste.
Education
Hospitality Management
University of Nevada, Las Vegas
Las Vegas, Nevada, NVSkills
- Cash handling
- Food handling
- Professional attitude
- Order taking
- Menu memorization
- Cleanliness standards
Timeline
Food Server
Blue Ribbon Brassiere and Grill
02.2018 - 02.2026
Food Server
The Bootlegger Italian Bistro
02.2014 - 11.2017
Bartender
Grimaldi's Coal Brick Oven Pizzeria
09.2011 - 08.2014
Bar Manager
Jailhouse Hotel and Casino
05.2009 - 12.2010
Hospitality Management
University of Nevada, Las Vegas