Summary
Overview
Work History
Education
Skills
Timeline
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Stephen Leprevost

Cape Coral,United States

Summary

Versatile and dynamic professional with a proven track record at Galati Yacht Sales, excelling in event coordination and customer service. Skilled in upselling services and adept at fostering strong client relationships, I consistently enhance client satisfaction and retention. My adaptability and expertise in appointment scheduling have driven successful outcomes in fast-paced environments.

Overview

15
15
years of professional experience

Work History

Mobile Detailer

Detailing Specialist SWFL, LLC
03.2020 - Current
  • Demonstrated adaptability when facing unique challenges or complex requests, leading to successful project completion.
  • Performed efficient scheduling coordination to minimize wait times for customers while maximizing productivity for the business.
  • Established trust and rapport with clients through clear communication and dedication to understanding their specific needs.
  • Cultivated lasting relationships with repeat clientele through personalized care and unmatched service excellence.
  • Increased client retention with exceptional attention to detail and commitment to maintaining high-quality work standards.

Boat Show Coordinator

Galati Yacht Sales
01.2016 - 01.2020
  • Streamlined event setup processes for efficient execution and reduced preparation time.
  • Implemented risk management strategies to mitigate potential issues during the course of each event.
  • Optimized venue utilization by effectively allocating resources and space according to event requirements.
  • Increased client satisfaction by consistently delivering well-organized shows that exceeded expectations.

Server

Salty Crab
02.2016 - 03.2017
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

PM Host

Barley House
01.2014 - 01.2016
  • Fostered strong relationships with clients to understand their needs better, leading to more tailored project outcomes.
  • Planned, designed, and scheduled phases for large projects.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Proved successful working within tight deadlines and a fast-paced environment.

Barista

Fitworks Fitness Center
01.2010 - 01.2016
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.

Education

High School Diploma -

Rocky River High School
Rocky River, OH
01-2014

Skills

  • Upselling Services
  • Appointment Scheduling
  • Social Media Promotion
  • Invoicing and payments

Timeline

Mobile Detailer

Detailing Specialist SWFL, LLC
03.2020 - Current

Server

Salty Crab
02.2016 - 03.2017

Boat Show Coordinator

Galati Yacht Sales
01.2016 - 01.2020

PM Host

Barley House
01.2014 - 01.2016

Barista

Fitworks Fitness Center
01.2010 - 01.2016

High School Diploma -

Rocky River High School

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Stephen Leprevost