Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Stephen Love

Durham,NC

Summary

Responsible, creative and highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal strengths. Adept at working effectively with leaders, as a team and unsupervised, quickly mastering new skills and ability to handle challenging work.

Overview

5
5
years of professional experience

Work History

Showing Agent and Annual Inspector

Apple Realty
Durham, NC
05.2022 - Current
  • Provide excellent customer service to clients through phone, email communication and in person realty showings.
  • Promptly schedule and attend appointments with each interested renter where I provide a thorough tour of the property’s features ensuring the client finds the right home for their needs.
  • Learn and apply techniques to achieve marketing goals for rental opportunity.
  • Respond promptly to customer inquiries and complaints in a professional manner.
  • Conduct timely and complete walk-through inspections and other scheduled inspections of properties to ensure safety codes.
  • Work closely with the maintenance department post inspection to ensure completion of needed repairs and assist with repair if needed.

Front of House Employee

Chic-Fil-A
DURHAM, NC
03.2019 - 01.2024
  • Welcomed each patron warmly, opened door and engaged guests to learn how to best serve needs.
  • Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins and bussing during busy times.
  • Processed payments using cash registers or POS systems accurately and efficiently.
  • Explained menu items, took orders and delivered food courses according to instruction.
  • Resolved any customer complaints or issues promptly with professionalism.
  • Assisted with training new front of house employees on procedures and policies.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Collaborated with other departments within the restaurant on various tasks or projects.

Education

Associate of Arts -

Wake Technical Community College
Raleigh, NC
05-2024

Skills

  • Schedule Management
  • Customer Service Abilities
  • Organizational Skills
  • Lead Prospecting
  • Clear Communication
  • Problem-Solving Skills
  • Professional Appearance
  • Strong Work Ethic
  • Guest Relations
  • Team Collaboration
  • Social Perceptiveness
  • Building Rapport
  • Goal-Oriented

Affiliations

  • Service: Regularly volunteer at my church with children and youth ministry. Actively serve with organizations in my community.
  • Music: 13 years of piano that was self taught. Five years of music production.
  • Sports and Community: Involved in community, building relationships through recreational sports activities.

References

References available upon request.

Timeline

Showing Agent and Annual Inspector

Apple Realty
05.2022 - Current

Front of House Employee

Chic-Fil-A
03.2019 - 01.2024

Associate of Arts -

Wake Technical Community College
Stephen Love